EMS Presales Solutions Consultant – Regulated Industries
SAMSUNG SDS
full-time
Posted on:
Location Type: Remote
Location: Alabama • District of Columbia • United States
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About the role
- Accelerate revenue through advanced solution leadership.
- Validate opportunity fit, customer alignment, and business value.
- Ensure early and ongoing alignment across customer processes, EMS capabilities, and delivery execution.
- Build executive confidence through high‑level discovery and solution validation.
- Standardize solutioning methods, governance, and best practices.
- Serve as senior technical and process authority for EMS.
- Partner with sales to qualify deals, confirm strategic fit, and gauge technical, operational, and commercial feasibility.
- Engage executive sponsors, shape pursuit strategy, and influence investment decisions.
- Run executive and operational discovery workshops; map “as‑is” workflows and benchmark against EMS best practices.
- Identify gaps, propose redesigns, and craft “to‑be” process models that translate into EMS orchestration and automation.
- Validate scalability, governance, and implementation plans; coordinate customization scope with delivery when needed.
- Define POC/POV strategy to maximize win likelihood.
- Lead technical pilots that demonstrate measurable financial and operational impact, involving product and delivery leads.
- Perform minor product configuration to showcase capabilities and embed successful validation patterns.
- Own end‑to‑end proposal creation with sales, aligning pricing, cost, and margin targets with finance.
- Deliver executive‑ready artifacts: solutioning reports, business value assessments, and architecture summaries.
- Guide deal positioning and support negotiations.
- Act as senior technical authority for EMS sales engagements.
- Build and maintain standardized templates, frameworks, and governance best practices.
- Support demo and POV environment design for each product release.
- Manage structured hand‑over to delivery teams, ensuring solution integrity.
- Assist with delivery escalations, optimize hand‑off processes, and drive continuous improvement across the presales‑delivery interface.
- Higher enterprise deal conversion rates and larger average deal sizes.
- Strong implementation readiness at contract signing, reducing post‑sale rework.
- Elevated customer satisfaction and executive advocacy.
- Improved solution maturity and reuse of standardized assets such as workflow templates.
Requirements
- Bachelor’s degree in Information Technology, Engineering, Business, or related discipline (or equivalent experience).
- 10+ years of experience in solution architecture, enterprise consulting, or presales leadership roles.
- High degree of proficiency in delivering customer-facing presentations and demonstrations, with the ability to build strong rapport and credibility with stakeholders.
- Proven ability to assess, redesign, and operationalize business processes.
- Strong background in enterprise workflow, orchestration, or service management platforms.
- Experience in enterprise mobility, MMS, SaaS, or IT Asset Management environments.
- Experience in supporting both direct and indirect channels
- Proven track record of influencing large, strategic deals.
- Must be eligible to work in the US for any employer without restrictions and be based in the continental US for this remote position
Benefits
- Top-notch medical, dental, vision and prescription coverage
- Wellness program
- Parental leave
- 401K match and savings plan
- Flexible spending accounts
- Life insurance
- Paid Holidays
- Paid Time off
- Additional benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
solution architectureenterprise consultingpresales leadershipbusiness process redesignenterprise workfloworchestrationservice managemententerprise mobilitySaaSIT Asset Management
Soft Skills
customer-facing presentationsbuilding rapportcredibility with stakeholdersinfluencing strategic dealsexecutive communicationnegotiationcontinuous improvementsolution integrityteam collaborationproblem-solving