Samster, Konkel & Safran Law Offices

Account Manager

• Develop and execute the overall channel partnership strategy, including recruitment, enablement, and retention of partners.
• Identify new channel opportunities to expand market presence across key regions and industries.
• Collaborate with leadership to align channel strategy with corporate objectives.
• Build strong, long-term relationships with resellers, distributors, system integrators, and technology partners.
• Serve as the primary point of contact for top-tier channel partners, ensuring alignment on goals, KPIs, and joint business plans.
• Conduct regular business reviews with partners to assess performance, identify opportunities, and resolve challenges.
• Oversee the design and management of the partner program, including onboarding, training and incentives.
• Partner with Marketing to develop co-branded campaigns, partner toolkits, and demand-generation initiatives.
• Ensure operational excellence in channel processes, including deal registration, pipeline management, and reporting.
• Work closely with Sales, Marketing, Product, and Customer Success teams to drive joint initiatives.
• Provide coaching and leadership to any channel managers or partner account managers on the team.
• Represent the company at partner and industry events, conferences, and forums.

Director of Channel Partnerships

• Develop and execute the overall channel partnership strategy, including recruitment, enablement, and retention of partners
• Identify new channel opportunities to expand market presence across key regions and industries
• Collaborate with leadership to align channel strategy with corporate objectives
• Build strong, long-term relationships with resellers, distributors, system integrators, and technology partners
• Serve as the primary point of contact for top-tier channel partners, ensuring alignment on goals, KPIs, and joint business plans
• Conduct regular business reviews with partners to assess performance, identify opportunities, and resolve challenges
• Oversee the design and management of the partner program, including onboarding, training and incentives
• Partner with Marketing to develop co-branded campaigns, partner toolkits, and demand-generation initiatives
• Ensure operational excellence in channel processes, including deal registration, pipeline management, and reporting
• Work closely with Sales, Marketing, Product, and Customer Success teams to drive joint initiatives
• Provide coaching and leadership to channel managers or partner account managers on the team
• Represent the company at partner and industry events, conferences, and forums