Implementation Consultant
Samsara
IoT
Implementation Consultant
Samsara
full-time
Posted on:
Origin: • 🇬🇧 United Kingdom
Visit company websiteJob Level
JuniorMid-Level
Tech Stack
IoT
About the role
- Samsara’s Customer Success team advises and guides our largest customers, ensuring they adopt Samsara and continuously gain business value from our products. In this role, you will be part of our Implementation team, responsible for helping customers deploy and adopt our IoT solutions for their fleet and industrial assets. Picking up where our sales teams leave off, you will own the customer relationship and ensure a successful deployment of Samsara's solution. Your customers span the entire range of businesses that power our economy, including haulage and transportation, food and beverage, passenger transit, utilities, school buses, and many others. Work cross-functionally with Sales, Support, Sales Engineering and Product.
- In this role, you will be on the front-lines and ensure our customers increase the safety, efficiency, and sustainability of their operations with our IoT platform. Manage the deployment of Samsara technology, create launch plans and a roadmap to increase product usage, track implementation progress, run training sessions, demonstrate Samsara’s technology, and juggle multiple customer engagements in parallel.
Requirements
- 2+ years of experience in a Customer Success, account management, or consulting role. SaaS experience preferred.
- Must be fully business fluent in French
- Experience supporting or working with technical products
- Excellent consultative skills with experience in end to end system implementations
- Solutions-oriented with strong problem solving skills
- Passion for going above and beyond the call of duty, taking initiative, and thriving in a fast-paced, change-heavy environment
- Bachelor’s degree from a 4-year institution
