Director, Renewals – CORE
Samsara
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $170,520 - $274,050 per year
Job Level
About the role
- Own the Core renewals strategy and execution to achieve and exceed retention and renewal rate targets
- Lead, develop, and scale a high-performing team of Renewal Sales Managers and RAEs, establishing clear performance expectations and accountability
- Drive forecast accuracy and operational rigor, ensuring visibility into renewal risk and opportunity 6+ months in advance
- Partner closely with Sales, Customer Success, Finance, and Legal to align on account strategy, pricing governance, and expansion pathways
- Engage directly in high-value and complex negotiations to support deal strategy and successful outcomes
- Develop negotiation frameworks that maximize contract value while protecting long-term customer relationships
- Monitor portfolio health metrics and identify systemic risk trends, implementing proactive mitigation strategies
- Build scalable processes and inspection rhythms to improve consistency across the Enterprise renewal motion
- Hire, coach, and develop top talent, building strong leadership capability across the Enterprise renewals organization
Requirements
- 8+ years of experience in SaaS sales, renewals, or account management
- Demonstrated success leading managers and driving consistent quota attainment across large, complex portfolios
- Experience owning retention and renewal metrics in a high-growth, recurring revenue environment
- Executive-level negotiation experience with complex, multi-year, $1M+ SaaS agreements
- Proven ability to drive forecasting discipline and operational excellence across distributed teams
- Strong cross-functional leadership experience with Sales, Finance, Legal, and Customer Success
- Expertise in Salesforce and forecasting methodologies
- Exceptional executive presence and communication skills
- Analytical mindset with the ability to translate data into strategic action
- High integrity and strong business judgment.
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options
- Professional development stipend
- Parental leave plans
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SaaS salesrenewalsaccount managementforecasting methodologiesnegotiation frameworkscontract value maximizationportfolio health metricsoperational excellencequota attainmentdata analysis
Soft Skills
leadershipcommunicationanalytical mindsetintegritybusiness judgmentcross-functional collaborationteam developmentperformance managementstrategic actionnegotiation