Senior Billing and Accounts Receivable Specialist, Enterprise Accounts
Samsara
full-time
Posted on:
Location Type: Remote
Location: Alaska • California • United States
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Salary
💰 $70,805 - $95,200 per year
Job Level
About the role
- Serve as a dedicated partner for our top enterprise customers, providing a personalized and proactive billing experience.
- Manage a manual and complex invoicing process for our largest customers, from order intake to cash application, ensuring accuracy and timeliness.
- Embody the role of a collections analyst by actively reconciling and analyzing moving parts of a customer's account to ensure timely payments.
- Collaborate cross-functionally with sales, legal, and other teams to resolve complex billing discrepancies and customer inquiries.
- Develop a deep understanding of customer needs by getting on calls, asking the right questions, and proposing effective solutions.
- Interact directly with senior-level executives, both internally and externally, using your strong communication and executive presence to navigate sensitive situations.
- Champion process optimization by identifying bottlenecks in manual workflows and proposing refinements to streamline the order-to-cash cycle over time.
- Utilize your expertise in the full Order to Cash (OTC) cycle, including invoicing, cash application, and collections.
- Analyze and prepare accounts receivable reports, and assist in month-end close activities.
- Uphold Samsara’s cultural principles as we continue to grow and scale globally.
Requirements
- Bachelor’s degree, preferably in accounting.
- Minimum of 5 years of progressive experience in accounting, with at least 2 years in a dedicated Order to Cash (OTC) accounts receivable, or accounts management role
- Proven ability to manage complex, manual financial processes
- Experience with supporting Enterprise Customers and providing a white glove service.
- Demonstrated experience in cross-functional collaboration and problem-solving.
- Exceptional analytical skills and a knack for asking the right questions to get to the root of an issue.
- Executive presence and polished communication skills required to interact with senior leadership.
- Proficiency in Microsoft Excel and other accounting software.
Benefits
- Health benefits
- Remote and flexible working
- Competitive total compensation package
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
invoicingcash applicationcollectionsaccounts receivablefinancial process managementOrder to Cash (OTC) cycleanalytical skillsreport preparationmonth-end close activities
Soft Skills
communication skillsexecutive presencecross-functional collaborationproblem-solvingcustomer serviceprocess optimizationrelationship managementactive listeningsolution proposal