Samsara

Trial Success Manager

Samsara

full-time

Posted on:

Location Type: Remote

Location: Canada

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Salary

💰 CA$97,070 - CA$125,620 per year

Tech Stack

About the role

  • Manage the trial of Samsara technology for enterprise prospects, developing tailored trial plans customized to the prospect’s specific needs.
  • Lead value-based conversations to establish success criteria, define project scope and manage internal and external teams accountable for the end-to-end delivery of the trial.
  • Act as a subject matter expert on topics such as change management, communication strategy, risk mitigation, and coaching techniques.
  • Build collateral to support trial process standardization including job aids, communication templates, mutual action plans in Accord, etc.
  • Lead internal account team strategy sessions to unblock deals and drive alignment on next steps to progress the trial, coordinate leadership support asks, and more.
  • Coordinate with key cross-functional teams to bring in the right resources at the right time based on strategic priorities of the trial.
  • Communicate updates on major milestones, keeping internal and external stakeholders informed of progress and trial outcomes.
  • Create tailored meeting content for key trial milestones and ad hoc engagements as needed.
  • Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.

Requirements

  • 4+ years of experience in a client-facing role working with larger, Enterprise clients - strategic consulting, account management, project management, sales; SaaS or technology experience preferred.
  • Bachelor’s degree required
  • Strong project management experience (PMP certification is a plus).
  • Expertise in change management, communication strategies, risk management, and coaching techniques.
  • Strong organizational skills with the ability to multitask, prioritize effectively, and manage urgent requests. Experience managing stakeholders across cross-functional teams, building processes and driving impact/results.
  • Exceptional verbal and written communication skills to convey complex ideas concisely.
  • Technical aptitude and experience with CRM and project management tools.
  • Adaptability and flexibility to navigate dynamic and fast-paced environments.
  • Problem-solving mindset with a focus on delivering results.
  • Strong quantitative, communication, and presentation skills.
  • Self-starter who enjoys owning projects and thrives in an unstructured, change-heavy environment.
Benefits
  • Full time employees receive a competitive total compensation package along with employee-led remote and flexible working
  • health benefits
  • and much, much more.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementchange managementcommunication strategiesrisk managementcoaching techniquesstakeholder managementprocess buildingquantitative analysispresentation skillsclient-facing experience
Soft Skills
organizational skillsmultitaskingprioritizationverbal communicationwritten communicationadaptabilityflexibilityproblem-solvingself-starterteam collaboration
Certifications
PMP certification