Define and lead Samsara’s global strategy for engaging and growing customers across every stage of their journey.
Guide a team of lifecycle marketers under a unified vision that deepens customer value, strengthens loyalty, and accelerates growth.
Build the long-term roadmap for Samsara’s customer lifecycle.
Establish scalable programs, data-driven frameworks, and global best practices that deliver exceptional customer experiences and measurable business impact.
Partner closely with senior leaders across Marketing, Customer Outcomes, Product, and Sales.
Requirements
10+ years of experience in lifecycle, retention, or growth marketing at high-growth, fast-paced global tech companies.
4+ years of people leadership experience managing multi-disciplinary teams or multiple workstreams.
Proven success defining and executing global lifecycle strategies that drive measurable impact on customer retention and expansion.
Strong analytical acumen and comfort with lifecycle analytics tools (Iterable, Gainsight, Salesforce, Tableau, Databricks, or similar).
Executive communication skills — able to influence cross-functional stakeholders and synthesize insights into clear strategic recommendations.
Experience balancing strategic vision with operational execution in complex, fast-paced organizations.
Bachelor’s degree required; advanced degree or equivalent experience preferred.
Benefits
Health benefits
Remote and flexible working opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
people leadershipexecutive communicationinfluencing stakeholderssynthesizing insightsteam managementcross-functional collaborationstrategic recommendationsbalancing vision and executioncustomer value enhancementloyalty strengthening