SambaSafety

Marketing

• Partner Program Development
• Plan, execute, and analyze co-marketing campaigns to increase overall channel growth including: webinars, podcasts, digital campaigns, events, and more.
• Design frameworks to scale partner marketing programs for a variety of partner types and GTM models.
• Develop creative approaches to generate partner growth and awareness in SambaSafety's full offering as well as newly developed products and services.
• Collaborate with Product Marketing, Customer Success, and Partner Sales teams to align strategy, messaging and execution with company priorities.
• Consult partners as primary marketing contact for strategic engagements
• Partner Enablement and Communication
• Develop “to” and “through partner” content to support all partners and enable them to effectively position and sell SambaSafety solutions.
• Own and execute communication strategy for all partners, including content development, joint value propositions and launch communications
• Build and maintain a scalable partner content library and support partner portal strategy
• Support onboarding and ongoing enablement to improve partner activation and adoption

Senior Partner Marketing Manager

Software Engineer

• Collaborate with experienced engineers to design, develop, and test new features for the Samba web application platform
• Write clean, maintainable code using Spring Boot and Java
• Participate in code reviews and contribute to technical discussions with the team
• Help deploy and monitor applications in Kubernetes environments
• Debug and troubleshoot issues across the application stack
• Contribute to technical documentation and knowledge sharing

Summer Internship – Engineering

Customer Success Manager

• Support customers by answering questions, providing training, researching inquiries, and providing exceptional service delivery to all customer segments.
• Focus on ongoing adoption and assist customers throughout their lifecycle, helping them unlock maximum value from products and services.
• Resolve frontline issues for Success accounts, ensuring their issues are resolved as quickly and smoothly as possible.
• Maintain detailed and thoughtful documentation of customer interactions and next steps in Salesforce.
• Serve as a trusted advisor and advocate for internal and external customers.
• Educate existing accounts on new features and product tools.
• Provide service on account maintenance issues and best practices.

Senior Partner Marketing Manager

Summer Internship – Engineering

Customer Success Representative