Saltbox

Operations

• Build and develop a strong, accountable leader bench
• Create and uphold the unified Saltbox operating system: SOPs, operating rhythms, quality standards, workspace workflows, and team accountability structures
• Drive NOI performance through smart labor planning, occupancy strategy, expense discipline, and operational execution
• Partner closely with Facilities, Fulfillment, Sales, Product, and Finance to ensure seamless handoffs, aligned expectations, and shared accountability
• Ensure every location delivers a consistent, high-trust member experience
• Ensure that all training, systems, and operational standards created by our Operational Excellence team are implemented, reinforced, and adopted across every Market Leader and their teams

Director of Workspace Operations