Field Operations Manager

Saltbox

Field Operations Manager executing operational implementations and training personnel for Saltbox. Overseeing location operations and ensuring standards are met across various markets.

Posted 6/13/2026full-timeRemote • Arizona, California, Virginia • 🇺🇸 United StatesMid-LevelSenior💰 $70,000 - $95,000 per yearWebsite

About the role

Key responsibilities & impact

Turn new account requirements into a runnable operational plan: layout, staffing, workflows, and service standards
Run the on-site setup, training, and first weeks of live volume alongside the local team
Coordinate with sales, logistics, and location ops so what was sold is what gets executed
Hand ownership to the local team once the account runs stable, then verify the handoff held
Travel to Saltbox markets to lead launches, operational resets, and high-priority initiatives
Diagnose operational drift, identify root causes, and implement fixes the local team can sustain after you leave
Partner with Market Leaders and Location Managers on execution: you bring the playbook, they own the building
Write the SOPs, playbooks, and operational standards that turn one market's win into every market's default
Design and deliver training that gets field teams certified on new processes and programs
Maintain a single source of truth for operational standards and retire outdated versions before they cause drift
Coach Member Specialist Leads and Location Managers through new programs until they can run them independently
Build train-the-trainer capacity in each market so adoption doesn't depend on your presence
Leave every engagement with a named local owner and a written handoff
Use operational data to figure out what to fix first and show whether it worked
Track adoption and outcomes for every program you launch, and intervene early when metrics slip
Report progress on launches and resets on a cadence leadership can plan around

Requirements

What you’ll need

4+ years in operations, logistics, warehousing, fulfillment, implementation, or multi-site operations
You use AI daily AND you've started building it into how your team operates, workflows, drafts, recurring summaries. Specifics matter.
Strong process improvement and project management skills: you can map a process, find the waste, and rebuild it
Ability to translate business requirements into executable operational plans
Strong communication and training skills: you can get a team aligned without a deck
Comfortable influencing without direct authority
Strong analytical and problem-solving abilities
Willingness to travel approximately 50%, based in Los Angeles, the Washington DC metro, the Atlanta metro, or the Phoenix area

Benefits

Comp & perks

Medical coverage, 100% covered for two Aetna plans, or a low premium for PPO
Dental and vision covered at 100%
401K plan options
Company-paid long-term and short-term disability and life insurance
Paid holidays, vacation time, sick time, and paid parental leave
Learning and professional development budget

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

operations managementlogisticswarehousingfulfillmentimplementationprocess improvementproject managementanalytical skillsproblem-solvingAI integration

Soft Skills

communicationtraininginfluencingteam alignmentcoachingleadershiporganizational skillsadaptabilitycollaborationdata-driven decision making