Sallie Mae

Cloud Engineer

• Design, implement, and support enterprise Microsoft 365 services
• Administer and optimize Exchange Online, SharePoint Online, OneDrive, Teams, Power Platform, and Copilot environments
• Develop and maintain operational standards, governance controls, and platform roadmaps
• Evaluate and implement new Microsoft 365 features and capabilities
• Provide Tier 3 technical support and escalation assistance for complex platform issues
• Manage Exchange Online architecture, mail flow, messaging security, transport rules, mail routing, and mailbox lifecycle processes
• Configure retention policies, email compliance requirements, and messaging governance controls
• Troubleshoot advanced client connectivity, mail delivery, authentication, and hybrid integration issues
• Design and administer SharePoint Online sites, information architecture, permissions models, and content governance policies
• Support SharePoint migrations, modernization initiatives, and platform optimization
• Design, build, and support Power Apps, Power Automate, Power BI, and Dataverse solutions
• Develop automation solutions, dashboards, reports, and executive-level analytics
• Establish Power Platform governance, security, and environment management practices
• Support deployment, administration, governance, and secure adoption of Microsoft 365 Copilot
• Partner with business leaders to identify and implement AI-driven productivity use cases
• Evaluate and support Copilot agents, Copilot Studio solutions, and future Microsoft AI capabilities
• Monitor Copilot adoption, usage trends, and business value realization metrics
• Ensure Microsoft 365 environments align with security standards and regulatory requirements
• Develop PowerShell and Microsoft Graph automation solutions
• Create monitoring, reporting, and operational dashboards
• Drive continuous service improvement through automation and process optimization
• Maintain operational documentation, architecture standards, and technical procedures
• Partner with business stakeholders, security teams, architects, and vendors to deliver collaboration, productivity, and AI-powered solutions

M365 Cloud Engineer II

Operations

• Lead key Treasury Operations activities supporting Treasury Operations leadership
• Oversee daily cash management, funds transfer operations, correspondent bank account administration, and liquidity-related operational processes
• Lead a team responsible for funds transfers, cash positioning, bank account administration, payment processing, reconciliation support, and issue resolution
• Drive process improvements, automation initiatives, and operational efficiencies while maintaining a strong control environment
• Support Treasury technology initiatives, including system enhancements and future Treasury Management System implementations
• Serve as a first line of defense leader within Treasury Operations
• Ensure procedures, controls, and documentation are maintained and executed effectively
• Collaborate with Treasury, Accounting, Compliance, Risk, Legal, Technology, and external banking partners
• Analyze financial and operational data to identify trends, resolve issues, and support decision-making
• Support audit, regulatory, compliance, and risk management activities

M365 Cloud Engineer II

Treasury Operations Manager