Salesforce

Business Process Director

Salesforce

full-time

Posted on:

Location Type: Hybrid

Location: FloridaNevadaUnited States

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Salary

💰 $164,000 - $261,500 per year

Job Level

Tech Stack

About the role

  • Lead a team(s) delivering high-quality Salesforce solutions across custom development, integrations, and data migrations.
  • Partner with stakeholders to gather requirements, define strategic objectives, and translate business needs into scalable solutions.
  • Architect and document robust Salesforce solutions, leading design sessions and identifying gaps between current and future states.
  • Oversee integrations with third-party systems using APIs and middleware, ensuring seamless data flow and system interoperability.
  • Enforce best practices, maintainable design patterns, and overall solution quality across implementations.
  • Monitor application performance, troubleshoot issues, and ensure thorough testing, debugging, and system reliability.
  • Manage releases, enhancements, and environment updates to ensure smooth, low-risk deployments.
  • Mentor and develop team members through coaching, reviews, and feedback to drive technical excellence and growth.
  • Collaborate with cross-functional partners (e.g., SMEs, architects, product owners) to align on requirements, solution design, and enablement.
  • Communicate progress, risks, and outcomes effectively to global stakeholders and leadership.
  • Stay current on Salesforce innovations and industry trends to drive continuous improvement.
  • Serve as a liaison with Salesforce product teams to support delivery, resolve issues, and influence platform enhancements.

Requirements

  • 10+ years of experience in CRM solutions, with at least 6 years specializing in the Salesforce platform.
  • Proven expertise in designing and developing large-scale, web-based systems with comprehensive exposure to the full software development lifecycle.
  • Deep understanding of Salesforce architecture with the ability to design scalable, high-performance solutions.
  • Strong knowledge of data sharing, visibility models, and their architectural implications within Salesforce.
  • Familiar with Salesforce Analytics and AI-driven features to enhance platform intelligence and automation.
  • Proficient in version control systems such as Git, with a solid understanding of CI/CD pipelines tailored for Salesforce.
  • Advanced knowledge of cloud computing concepts and the broader Salesforce product suite.
  • Strong attention to detail and a commitment to quality, with a proactive approach to learning new technologies, business processes, and development frameworks.
  • Experienced in environment and release management, source control strategies, and deployment best practices.
  • Adept at working within Agile development environments and cross-functional teams.
  • Salesforce Certified
  • Bachelor's Degree
Benefits
  • time off programs
  • medical, dental, vision
  • mental health support
  • paid parental leave
  • life and disability insurance
  • 401(k)
  • employee stock purchasing program
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Salesforce solutionscustom developmentdata migrationsAPI integrationsmiddlewareSalesforce architectureweb-based systemsCI/CD pipelinescloud computingSalesforce Analytics
Soft Skills
leadershipmentoringcommunicationattention to detailproactive learningcollaborationproblem-solvingcoachingfeedbackstrategic thinking
Certifications
Salesforce Certified