
Business Process Director
Salesforce
full-time
Posted on:
Location Type: Hybrid
Location: Florida • Nevada • United States
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Salary
💰 $164,000 - $261,500 per year
Job Level
Tech Stack
About the role
- Lead a team(s) delivering high-quality Salesforce solutions across custom development, integrations, and data migrations.
- Partner with stakeholders to gather requirements, define strategic objectives, and translate business needs into scalable solutions.
- Architect and document robust Salesforce solutions, leading design sessions and identifying gaps between current and future states.
- Oversee integrations with third-party systems using APIs and middleware, ensuring seamless data flow and system interoperability.
- Enforce best practices, maintainable design patterns, and overall solution quality across implementations.
- Monitor application performance, troubleshoot issues, and ensure thorough testing, debugging, and system reliability.
- Manage releases, enhancements, and environment updates to ensure smooth, low-risk deployments.
- Mentor and develop team members through coaching, reviews, and feedback to drive technical excellence and growth.
- Collaborate with cross-functional partners (e.g., SMEs, architects, product owners) to align on requirements, solution design, and enablement.
- Communicate progress, risks, and outcomes effectively to global stakeholders and leadership.
- Stay current on Salesforce innovations and industry trends to drive continuous improvement.
- Serve as a liaison with Salesforce product teams to support delivery, resolve issues, and influence platform enhancements.
Requirements
- 10+ years of experience in CRM solutions, with at least 6 years specializing in the Salesforce platform.
- Proven expertise in designing and developing large-scale, web-based systems with comprehensive exposure to the full software development lifecycle.
- Deep understanding of Salesforce architecture with the ability to design scalable, high-performance solutions.
- Strong knowledge of data sharing, visibility models, and their architectural implications within Salesforce.
- Familiar with Salesforce Analytics and AI-driven features to enhance platform intelligence and automation.
- Proficient in version control systems such as Git, with a solid understanding of CI/CD pipelines tailored for Salesforce.
- Advanced knowledge of cloud computing concepts and the broader Salesforce product suite.
- Strong attention to detail and a commitment to quality, with a proactive approach to learning new technologies, business processes, and development frameworks.
- Experienced in environment and release management, source control strategies, and deployment best practices.
- Adept at working within Agile development environments and cross-functional teams.
- Salesforce Certified
- Bachelor's Degree
Benefits
- time off programs
- medical, dental, vision
- mental health support
- paid parental leave
- life and disability insurance
- 401(k)
- employee stock purchasing program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Salesforce solutionscustom developmentdata migrationsAPI integrationsmiddlewareSalesforce architectureweb-based systemsCI/CD pipelinescloud computingSalesforce Analytics
Soft Skills
leadershipmentoringcommunicationattention to detailproactive learningcollaborationproblem-solvingcoachingfeedbackstrategic thinking
Certifications
Salesforce Certified