Security GRC Senior Lead
Salesforce
full-time
Posted on:
Location Type: Hybrid
Location: San Francisco • California • Washington • United States
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Salary
💰 $172,500 - $260,100 per year
Job Level
About the role
- Lead the compliance strategy for our global CCaaS initiatives, translating guidance and requirements into high-level business and product strategy.
- Oversee the strategy and governance of mandatory quarterly, annual, and ad hoc regulatory filings to governing bodies (ex., FCC, CRTC), ensuring total accuracy and organizational alignment.
- Actively scan and monitor the global telecom and security landscape for new, pending, and evolving regulations, proactively assessing their impact on our product roadmap and global compliance posture.
- Act as a key GRC liaison to Product Management and business leadership, ensuring "compliance by design" is embedded in the product lifecycle.
- Oversee and direct engagements with external advisory partners to drive global regulatory and compliance analyses.
- Define and manage the shared responsibility model, clearly delineating telecom and compliance liabilities between our platform, underlying carrier partners, and our customers based on whether they utilize a reseller or BYOC architecture.
Requirements
- 8+ years of experience in Security GRC, Legal, or Regulatory Affairs, preferably within the SaaS, CCaaS, or UCaaS space.
- Strong working knowledge of international telecommunications regulations and compliance frameworks across North America, Europe, and other emerging global markets.
- Experience managing or overseeing formal regulatory reporting and filing processes at an enterprise level.
- Proven ability to translate complex legal/regulatory text into clear requirements for product and business teams.
- Exceptional executive communication skills, capable of presenting risk scenarios and strategy to senior leadership.
Benefits
- time off programs
- medical
- dental
- vision
- mental health support
- paid parental leave
- life and disability insurance
- 401(k)
- employee stock purchasing program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
compliance strategyregulatory filingsregulatory reportingrisk assessmentproduct lifecycle managementGRC (Governance, Risk, Compliance)telecommunications regulationscompliance frameworksSaaSCCaaS
Soft Skills
executive communicationstrategic thinkingcollaborationanalytical skillsproblem-solving