Agentforce & D360 Architect
Salesforce
full-time
Posted on:
Location Type: Hybrid
Location: Milan • Italy
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About the role
- Enable customers to become a true Agentic Enterprise.
- Serve as the Subject Matter Expert (SME) for Agentforce and Data 360.
- Guide customers at every step of their journey.
- Accelerate customer adoption and maximize consumption of Data & AI products.
- Engage directly with the sales team on strategic accounts, leading technical discovery and design.
- Define customer use cases and deliver compelling workshops, demos, and hands-on POCs.
- Develop detailed data architectures and provide recommendations.
- Monitor credit consumption and fine-tune solutions for optimal performance.
Requirements
- 5+ years of experience in a customer-facing technical role such as a Solution Architect, Sales Engineer, or Technical Architect.
- Previous experience in the Salesforce ecosystem is a plus.
- Deep, proven hands-on experience with Salesforce Data 360 , including data modeling, ingestion, and identity resolution.
- Demonstrated ability to lead technical pre-sales cycles, including delivering workshops, demos, and POCs.
- Strong understanding of data integration patterns, APIs, and data governance principles.
- Excellent communication, presentation, and stakeholder management skills, with the ability to build trust and influence both technical and business audiences.
- A passion for innovation and a deep curiosity for artificial intelligence and business automation.
- Fluency in English and Italian.
Benefits
- Health insurance
- 401(k) matching
- Flexible working hours
- Paid time off
- Remote work options
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data architecturedata modelingdata ingestionidentity resolutiondata integration patternsAPIsdata governance
Soft Skills
communicationpresentationstakeholder managementtrust buildinginfluence