Senior Sales Operations Manager
Salesforce
full-time
Posted on:
Location Type: Hybrid
Location: Milan • Italy
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Job Level
About the role
- Partner: act as the EMEA Sales Strategy & Operations lead and trusted advisor to the EMEA Geo SVP, OUs GMs and GTM Leads and senior stakeholders.
- Drive day-to-day execution including forecasting, pipeline analysis, AP productivity tracking, discounting and business reviews.
- Owns the weekly GTM forecasting cadence to review with the OUs pipeline, supports quarterly bookings commitment assessment, tracks executions on key deals.
- Consolidates insights and makes final recommendations on commits, upsides etc…
- Execute the annual GTM planning cycle for EMEA (G4G), including org and capacity design, account and follower carving, quota setting, and regional investment planning.
- Drive optimal regional performance by owning business health monitoring.
Requirements
- Proven experience in Sales Strategy, Sales Operations, RevOps, or Business Operations — ideally within a professional services / SI business, a SaaS captive services business or a cloud player.
- Strong analytical and problem-solving skills, with experience across forecasting, pipeline management, capacity planning, and GTM execution.
- Experience building executive-ready reporting and insights using tools such as Tableau, CRM Analytics, or similar BI platforms.
- Advanced skills in Google Sheets/Excel and presentation tools (Slides/PowerPoint).
- Excellent communication and storytelling skills; able to simplify complex data for senior audiences.
- Strong ownership mindset — proactive, detail-oriented, and comfortable operating with ambiguity.
- Experience coaching, onboarding, or acting as a senior point of contact is a strong plus.
- Demonstrates a growth mindset, entrepreneurial energy, and comfort in a fast-paced environment.
Benefits
- Check out our benefits site which explains our various benefits, including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Sales StrategySales OperationsRevOpsBusiness Operationsforecastingpipeline managementcapacity planningGTM executiondata analysisreporting
Soft Skills
analytical skillsproblem-solving skillscommunication skillsstorytelling skillsownership mindsetdetail-orientedproactiveability to operate with ambiguitycoachingonboarding