Salesforce

Learning Experience Designer

Salesforce

full-time

Posted on:

Location Type: Remote

Location: California • Illinois • United States

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Salary

💰 $117,400 - $177,600 per year

About the role

  • Consult with business stakeholders to understand and address their development needs, and ensure alignment on strategy and content
  • Conduct needs assessments to determine training requirements and learning objectives
  • Design and develop instructional materials such as e-learning modules, instructor-led training, job aids, and performance support tools
  • Use instructional design methodologies and techniques to create engaging and effective seller training
  • Collaborate with subject matter experts to ensure the accuracy and relevance of training content
  • Identify with stakeholders the expected impact and measurement process
  • Drive continuous improvement, innovation, accountability, and sustainment of content and experiences
  • Develop and maintain learning assets, curriculum, and various talent development best practices that align with organizational goals and values
  • Mentor and coach colleagues and emerging designers and work closely with the creative team
  • Manages multi-stakeholder projects as needed, including managing priorities, and delivering results
  • Support facilitate virtual and in-person learning sessions, bringing content to life and creating an engaging seller and pre-sales experience
  • Lead program setup including room configuration, technology, and materials
  • Manage operational flow during sessions (timekeeping, transitions, troubleshooting)
  • Support live sessions by managing attendance, breakout rooms, materials, and participant needs
  • Manage agenda and run sheet timing and accuracy
  • Serve as primary liaison for participants and stakeholders throughout the program lifecycle
  • Ensure a consistent, professional, and high-quality learning experience
  • Proactively identify and resolve issues and risks
  • Communicate program updates, changes, and key information to stakeholders in a timely manner
  • Gather and synthesize feedback to inform continuous improvement

Requirements

  • 3 years of experiences in Sales or Pre-Sales with a professional services organization
  • 2 years of progressive Learning/OD/Leadership experience within large organizations
  • 5 years experience designing development programs and courses in multiple modalities, including high-touch face-to-face and live online using a variety of technologies
  • 3 years experience facilitating virtually and in person to varying levels of audiences
  • Deep knowledge of leadership and organization development, change theories, learning models and best practices, instructional design strategies, and learning assessment - and a natural curiosity for leveraging leading-edge practices
  • Strong executive presence and ability to build credibility with stakeholders at all levels
  • Experience in organization leadership development and coaching
  • Exceptional proficiency in written and verbal communication, including presentation and interpersonal skills.
Benefits
  • time off programs
  • medical
  • dental
  • vision
  • mental health support
  • paid parental leave
  • life and disability insurance
  • 401(k)
  • employee stock purchasing program
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
instructional designe-learning developmentcurriculum developmentlearning assessmenttraining program designfacilitationcoachingneeds assessmentperformance support toolslearning models
Soft Skills
communicationcollaborationmentoringproject managementproblem-solvingexecutive presencecredibility buildingcontinuous improvementinnovationinterpersonal skills