SFMC/Salesforce Marketing Cloud – Technical Architect
Salesforce
full-time
Posted on:
Location Type: Hybrid
Location: Hyderabad • India
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About the role
- Collaborate with client stakeholders to define requirements, deliverables, and set and manage expectations
- Translate business requirements into well-architected solutions that best leverage the Salesforce platform
- Lead technical design sessions; architect and document technical solutions aligned with client business objectives; identify gaps between client's current and desired end states
- Provide oversight and governance of Salesforce projects
- Follow and help define coding standards. Lead code reviews during projects to ensure quality and appropriate design patterns are followed
- Manage the technical delivery of custom development, integrations, and data migration elements of a Salesforce implementation
- Maintain a target billable utilization aligned to the role
- Ability to understand a project and deep dive to debug issues
- From time-to-time, the TA may be expected to partake in other pre-sales activities such as discovery and technical deep-dive sessions, Proof-Of-Concept (POC) development with prospects
- Liaise with Salesforce product teams to support client implementations
- Travels to client sites for projects, estimated 50-75%
Requirements
- Degree or equivalent proven experience required
- 9-14 years CRM experience with a minimum of 4-5 years on the Salesforce Marketing Cloud platform
- Expert level understanding of the Salesforce product suite, including Marketing Cloud Engagement, Marketing Cloud Personalization, Marketing Cloud Insights, Marketing Cloud Account Engagement, Data Cloud and Agent Force
- Moderate experience with Sales, Service, Community, and Community Clouds
- Understanding of systems architecture and ability to design scalable performance-driven solutions
- Understanding of key design patterns and large data volume limitations and best practices
- Understanding of data sharing and visibility considerations and how these play into platform architecture
- Familiarity with platform authentication patterns (SAML, SSO, OAuth)
- Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, CPQ, marketing automation, reporting, etc.)
- Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies
- Experience with platform security capabilities (TLS, SSL)
- Expert level experience defining the system architecture landscape, identifying gaps between current and desired end-states, and delivering a comprehensive solution that will enable achievement of the desired business outcomes
- Strong background in design/development of large web-based systems, or complete software product lifecycle exposure
- Active Salesforce certifications or ability to achieve relevant certifications upon hire
Benefits
- Benefits and resources support you to find balance and be your best
- AI agents accelerate your impact
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Salesforce Marketing CloudSalesforce product suitedata integration toolsETLCPQmarketing automationreportingsystems architecturedesign patternsdata migration
Soft Skills
collaborationcommunicationleadershipproblem-solvingoversightgovernancedebuggingclient managementexpectation managementpre-sales activities
Certifications
Salesforce certifications