Lead a high-performing team of Renewal Managers responsible for protecting and growing recurring revenue.
Coach your team to identify expansion opportunities during the renewal cycle while maintaining impeccable forecasting accuracy.
Act as a bridge between Sales and Customer Success, ensuring a unified approach to the customer lifecycle and territory growth.
Develop team members through regular call-shadowing, 1:1 coaching, and value-based negotiation training to elevate the team’s commercial acumen.
Collaborate with internal resources (Pricing, Product, Support) to develop "win" strategies for at-risk accounts.
Own the PACE renewal forecast and drive disciplined pipeline inspection.
Leverage CRM Analytics and BI tools (e.g., Tableau) to identify trends, attrition signals, and growth opportunities.
Identify and implement "best practice" renewal processes to ensure operational efficiency.

Requirements

Proven track record of building and maintaining high-impact relationships with Sales and Customer Success counterparts.
Deep understanding of recurring revenue models, subscription economics, and the SaaS customer lifecycle.
Familiarity with AI-powered sales tools and an interest in using generative or predictive AI to drive team productivity and forecasting accuracy.
Strong financial acumen and proficiency in CRM systems (Salesforce).
Ability to synthesize data into executive-ready insights.
Proven track record of overachieving KPIs and leading complex commercial discussions.
Exceptional interpersonal skills; ability to influence stakeholders at all levels, from analysts to C-suite.
Ability to thrive in a fast-paced environment characterized by high levels of change.

Benefits

time off programs
medical
dental
vision
mental health support
paid parental leave
life and disability insurance
401(k)
employee stock purchasing program

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

forecasting accuracycommercial acumendata synthesisKPI achievementfinancial acumenrenewal processessubscription economicsrecurring revenue modelsnegotiation trainingpipeline inspection

Soft Skills

interpersonal skillsinfluencing stakeholderscoachingcollaborationteam leadershiprelationship buildingadaptabilitycommunicationproblem-solvingstrategic thinking