Senior Manager, User Interface/User Experience
Salesforce
full-time
Posted on:
Location Type: Hybrid
Location: Bangalore • India
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Job Level
About the role
- Using documentation, reviews, and presentations, communicate clear and compelling ideas to a wide range of key stakeholders
- Serve as a bridge connecting design, product, engineering, and marketing teams
- Work closely with product owners, engineers, and user research to create a vision for the product area
- Oversee multiple web and mobile application features, interfaces, and experiences
- Create designs that adhere to and extend the existing style guide
- Generate detailed final design specs that inspire accurate developer builds
- Work with developers and quality experts to deliver a polished final product
- Promote and educate others on new interface guidelines and design patterns
- Mentor new design staff
- Set the vision for a product’s creative identity, articulate it clearly and convincingly, and guide the team through its implementation
- Creates inclusive designs for all users. Advocates for accessibility, encouraging product and engineering management to prioritize accessible features and bug fixes
Requirements
- Bachelor's or Master's degree in Human-Computer Interaction (HCI), Interaction Design, User Experience Design, or a related field
- Proven experience (typically 10+ years) as a UX designer, with a strong portfolio showcasing your design work for web and/or mobile applications, ideally within enterprise software or SaaS products
- With min 2 yrs in a people managerial role
- Deep understanding of user-centred design methods and standard processes
- Demonstrated desire to continually improve on processes
- The ability to thrive in a fast-paced, collaborative, agile environment while producing great design work on tight deadlines
- The ability to explore ideas, persuade others, and build consensus on fast-moving projects with varying degrees of ambiguity
- Self-motivation; ability to produce results both independently and as part of a team
- Strong communication and active listening skills, with an ability to build and develop close, trusting relationships
- Experience using multiple approaches, including analytics and user research, to drive decisions and develop product iterations
- Ability to distil and reframe problems, then define a framework for resolution, generating clear, elegant solutions for complex challenges
- Systems thinking; ability to step back and see a project’s larger ecosystem, with a focus on solutions that improve not just one feature but the entire user flow
- Demonstrated behaviours, attitudes, actions, and judgments that inspire employees to follow and other leaders to trust
- Expert knowledge of current design tools such as Figma and ability to quickly learn new tools as they emerge
- Experience developing software that is global in reach, universal in design, and designed for users of multiple languages and abilities
- Experience designing and thinking in design systems, not just single-purpose apps
- An internal compass that points toward ethics and equality, and the conviction to speak up when we veer off course
Benefits
- Professional development opportunities
- Flexible work arrangements
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
user experience designuser-centred design methodsdesign systemsweb application designmobile application designanalyticsuser researchproblem framingsolution generationaccessibility design
Soft Skills
communicationactive listeningcollaborationself-motivationmentoringpersuasionconsensus buildingsystems thinkingtrust buildingprocess improvement
Certifications
Bachelor's degree in Human-Computer InteractionMaster's degree in Human-Computer InteractionBachelor's degree in Interaction DesignMaster's degree in Interaction DesignBachelor's degree in User Experience DesignMaster's degree in User Experience Design