Salesforce

Director, Workforce Innovation – Competitive Intelligence, Market Foresight

Salesforce

full-time

Posted on:

Location Type: Hybrid

Location: Chicago • Illinois • Texas • United States

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Salary

💰 $164,000 - $261,500 per year

Job Level

Lead

About the role

  • Define and execute the strategic vision for competitive intelligence and market foresight within Workforce Innovation
  • Lead the development of market intelligence frameworks that anticipate workforce disruption and inform enterprise-wide strategy
  • Build executive partnerships across ES Product, GTM, Workforce Intelligence, and Operations to embed intelligence into strategic planning cycles
  • Lead the monitoring and synthesis of the competitive landscape across hyperscalers, AI-native startups, and talent competitors to identify workforce innovation trends, emerging job architectures, skills economies, and organizational design patterns
  • Establish competitive intelligence frameworks and executive briefings that translate market signals into strategic implications for workforce transformation with clear recommendations and decision frameworks
  • Build proprietary research methodologies that synthesize insights from academia, think tanks, industry analysts and thought leaders to identify high-impact trends 12-18 months before they become mainstream
  • Design predictive models that track competitor talent strategies, organizational moves, and external hiring signals to inform enterprise role taxonomy, total rewards strategy, and employer brand positioning
  • Serve as the team’s futurist on workforce trends, providing market intelligence that shapes multi-year strategic planning and investment decisions
  • Partner with leadership to translate complex research into strategic narratives that drive organizational change and innovation
  • Lead the development of thought leadership content (research reports, white papers, presentations, etc.) that establishes Salesforce as the definitive voice in agentic workforce transformation
  • Build and scale the competitive intelligence function, including establishing operating rhythms, and creating scalable processes
  • Cultivate a world-class external intelligence network including researchers, industry analysts, workforce innovation practitioners, and academic institutions
  • Design and facilitate executive-level innovation labs and strategy sessions

Requirements

  • 10+ years of progressive experience in competitive intelligence, market research, strategy consulting, or workforce/organizational strategy roles
  • Demonstrated success building intelligence capabilities that drove measurable business impact at the enterprise level
  • Exceptional track record of influencing C-suite decision-making through strategic insights and market intelligence
  • Proven ability to translate complex market dynamics into strategic frameworks that inform multi-year planning and investment decisions
  • Strong leadership presence with the ability to build credibility with senior executives and serve as a trusted strategic advisor
  • Systems thinking at scale—you see patterns across industries, anticipate second-order effects, and architect frameworks that create competitive advantage
  • Deep expertise in emerging AI technologies, agentic systems, human-AI collaboration models, and their implications for organizational design and workforce strategy
  • Track record of building and scaling high-performing teams and establishing operational excellence in research/intelligence functions.
Benefits
  • time off programs
  • medical
  • dental
  • vision
  • mental health support
  • paid parental leave
  • life and disability insurance
  • 401(k)
  • employee stock purchasing program
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
competitive intelligencemarket researchstrategy consultingworkforce strategypredictive modelingresearch methodologiesorganizational designAI technologieshuman-AI collaborationenterprise role taxonomy
Soft Skills
leadershipinfluencing decision-makingstrategic insightssystems thinkingcredibility with executivestrusted advisorbuilding partnershipsnarrative translationinnovation facilitationteam building