
Program Management Director
Salesforce
full-time
Posted on:
Location Type: Hybrid
Location: Atlanta • Colorado • Washington • United States
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Salary
💰 $164,000 - $261,500 per year
Job Level
Tech Stack
About the role
- Effectively plan, coordinate, and direct the delivery of large, complex projects and programs while managing risks and issues to minimize scope, budget, and schedule impacts.
- Leading, motivating, and holding accountable project and internal/external team members in a matrixed organization.
- Proactively build strong, trusted working relationships with functional leaders and business partners to align on vision, business outcomes and managing expectations around any scope changes and trade-offs.
- Maintain the program delivery roadmap and alignment of outcomes along with required investments to long-range plans (LRP) and annual operating plans.
- Proactively identify and manage cross-team dependencies and program risks, escalating to stakeholders as needed for immediate resolution.
- In partnership with Business Owners ensure corporate controls (e.g., SOX, Security), process and policy related changes are adequately decisioned, documented, and validated for operational readiness.
- Defining and tracking key performance indicators (KPIs) to measure program success and health.
- Support creation of the business case/ROI aligned with the required data driven metrics for objectively measuring outcome attainment.
- Act as the primary communicator for the program, taking project level details and aggregating up to provide clear and concise updates to multiple levels of leadership, including executive sponsors.
Requirements
- 12+ years of experience leading large-scale transformation programs
- Executive level communication and presentation skills
- Driving Business Process discovery and end state design
- Facilitating and documenting key design decisions
- Program planning and requirements management experience
- Project Management Professional (PMP) certifications
- Solid command of project methodologies (e.g. Waterfall, Agile, Lean, Kanban)
- Experience using project planning and PLM tools (Jira, Smartsheet, Asana, Monday)
- Bachelor’s degree in business or technology related field
Benefits
- time off programs
- medical
- dental
- vision
- mental health support
- paid parental leave
- life and disability insurance
- 401(k)
- employee stock purchasing program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
program planningrequirements managementbusiness process discoveryend state designkey performance indicatorsrisk managementscope managementbudget managementschedule managementproject methodologies
Soft Skills
executive level communicationpresentation skillsleadershipteam motivationrelationship buildingstakeholder managementaccountabilityproblem solvingdecision makingorganizational skills
Certifications
Project Management Professional (PMP)Bachelor’s degree in businessBachelor’s degree in technology