Salesforce

Senior Director, User Interface/User Experience, Platform

Salesforce

full-time

Posted on:

Location Type: Hybrid

Location: San Francisco • California • Washington • United States

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Salary

💰 $239,500 - $365,200 per year

Job Level

Senior

About the role

  • Develop and articulate a compelling UX vision and strategy for the Salesforce Platform that unifies low-code, pro-code, and AI-powered workflows across the Customer 360
  • Lead and grow an inclusive design organization
  • Manage and mentor design managers and ICs, build clear career paths, and foster a feedback-rich, psychologically safe culture that celebrates diverse perspectives
  • Convert vision into iterative roadmaps; hold a high bar for craft and accessibility while delivering enterprise-scale, AI-first experiences for web and mobile
  • Govern patterns, tokens, and guidelines that power hundreds of surfaces, ensuring consistency, performance, and extensibility

Requirements

  • Proven track record - 12+ years designing and shipping complex products
  • 7+ years leading multi-disciplinary design teams, including managers
  • Systems thinker comfortable with data/object models, multi-tenant SaaS architecture, AI/ML concepts, and developer tooling
  • Demonstrated success scaling cross-product patterns, tokens, and guidelines for technical users
  • Experience using analytics, experimentation, and AI capabilities to inform and personalize product experiences
  • Passion for coaching diverse talent and building equitable, psychologically safe teams
  • Figma ecosystem (components, variables); prototyping with native or third-party tools
  • Evidence of shipped work that balances craft, strategy, and measurable business impact (link or PDF; password if needed)
  • Bachelor’s or Master’s in HCI, Design, CS, or equivalent experience
Benefits
  • time off programs
  • medical
  • dental
  • vision
  • mental health support
  • paid parental leave
  • life and disability insurance
  • 401(k)
  • employee stock purchasing program
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
UX designAI-powered workflowsmulti-tenant SaaS architecturedata/object modelsanalyticsexperimentationAI capabilitiesprototypingdesign systemsaccessibility
Soft Skills
leadershipmentoringinclusive designcoachingpsychological safetyfeedback culturediversitysystems thinkingcollaborationstrategic vision
Certifications
Bachelor’s in HCIBachelor’s in DesignBachelor’s in Computer ScienceMaster’s in HCIMaster’s in DesignMaster’s in Computer Science