Salesforce

Marketplace Operations Strategist

Salesforce

full-time

Posted on:

Location Type: Remote

Location: Washington • United States

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 $80,900 - $111,200 per year

Job Level

Junior

About the role

  • Conduct thoughtful, comprehensive technical and user experience reviews of apps submitted for inclusion in the Slack Marketplace
  • Help craft the strategy for the team’s processes, goals, and roadmap for the Slack Marketplace itself
  • Provide regular and incisive feedback to product teams
  • Work with developers and partners to improve the quality and performance of their Slack apps during and after the review process
  • Write documentation to help developers better understand the Slack Marketplace and review process
  • Perform regular audits of the Slack Marketplace

Requirements

  • experience working in customer or developer support, or a similar role
  • strong and confident writer
  • understanding of web services and standard API patterns
  • passion for great customer experiences
  • curious and proactive, suggesting possible improvements
Benefits
  • time off programs
  • medical, dental, vision
  • mental health support
  • paid parental leave
  • life and disability insurance
  • 401(k)
  • employee stock purchasing program
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
web servicesAPI patterns
Soft Skills
strong writingcustomer experiencecuriosityproactivity