Salesforce

Senior Technical Consultant – Salesforce Loyalty Cloud

Salesforce

full-time

Posted on:

Location Type: Hybrid

Location: Hyderabad • India

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Job Level

Senior

Tech Stack

CloudJavaJavaScriptPython

About the role

  • Loyalty Cloud & Platform Development: Design, develop, and implement Salesforce Loyalty Management solutions, including member profiles and enrollment, points accrual and redemption, tier management, promotions, vouchers, and benefits, partner and coalition loyalty use cases.
  • Customize and extend Loyalty Cloud using Apex, LWC, Flow, and OmniStudio where applicable.
  • Build scalable data models aligned to loyalty, commerce, and customer engagement use cases.
  • Integration & Data: Develop and maintain integrations with: commerce platforms, POS systems, partner systems, and third-party loyalty engines; marketing, data cloud, and analytics platforms.
  • Solution Leadership: Act as a technical thought leader in loyalty-focused engagements, translate business requirements into robust technical designs, lead evaluation of solution options, guide customers on best practices, proactively identify technical risks, and drive mitigation strategies.
  • Delivery Excellence: Follow Salesforce Services best practices for development, testing, CI/CD, and release management; contribute to high-quality deployments and post-go-live stability; support customer success by ensuring adoption, performance, and scalability; drive high customer satisfaction (CSAT).
  • Growth & Enablement: Stay current with Salesforce Loyalty Cloud roadmap, Industry Cloud innovations, and Data Cloud capabilities; mentor junior developers; contribute to internal assets, accelerators, and best practices; continuously grow technical and domain expertise.

Requirements

  • BA/BS degree or equivalent practical experience
  • 6+ years of relevant development experience
  • Strong problem-solving and analytical skills
  • Hands-on experience solving real-world business problems through technology
  • Strong programming experience with: Apex, JavaScript, at least one object-oriented language (Java, C#, Python, etc.)
  • Experience with: Salesforce data modeling (objects, relationships, 1:M, M:M), declarative automation (Flows, Validation Rules), API-based integrations
  • Strong communication skills (written and verbal)
  • Ability to work independently and take ownership
  • Customer-facing mindset with strong facilitation skills
  • Continuous learner with passion for emerging Salesforce and loyalty technologies
  • Clear potential to grow into higher technical or architectural leadership roles.
Benefits
  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
ApexJavaScriptJavaC#PythonSalesforce Loyalty Managementdata modelingAPI-based integrationsdeclarative automationCI/CD
Soft Skills
problem-solvinganalytical skillscommunication skillsindependenceownershipcustomer-facing mindsetfacilitation skillscontinuous learnertechnical leadership potentialmentoring
Certifications
BA/BS degree