
Named Account Executive – State Government, Finance & Administration Agencies
Salesforce
full-time
Posted on:
Location Type: Remote
Location: Maryland • Pennsylvania • United States
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Salary
💰 $141,550 - $214,400 per year
About the role
- Cultivate and maintain enduring relationships with State Gov clients
- Utilize data analysis to pinpoint areas for improvement and make data-driven recommendations
- Provide regular progress updates to management regarding client accounts
- Monitor and report on key performance metrics, including client retention and revenue growth
- Maintain a high level of client satisfaction by consistently exceeding expectations
- Work collaboratively with internal teams to devise solutions for complex challenges
- Address and resolve client issues in a timely and efficient manner
- Keep clients informed about new product features, updates, and enhancements relevant to their needs
- Identify growth opportunities within existing accounts and work towards expanding Salesforce services
- Collaborate closely with clients to formulate customized account strategies
- Educate clients on how Salesforce can empower them to streamline operations and enhance service delivery
- Stay informed about industry trends, government regulations, and competitive offerings
- Develop an in-depth understanding of Salesforce products and solutions
- Conduct regular meetings and check-ins to assess client satisfaction and identify areas for improvement
- Act as the primary point of contact, ensuring that client inquiries and concerns are addressed promptly
Requirements
- 10+ years of quota carrying software or technology sales and account management experience
- Experience selling to State and Local Government agencies across the Mid Atlantic region
- Ability to work well within a team of various partners (client directors, solution engineers, executives, etc.)
- A mix of business curiosity combined with a technical ability to address customer data challenges
- Solution selling mentality: develop a plan and solution, articulate value, and navigate complexities to drive revenue
- Degree or equivalent relevant experience required. Experience evaluated based on core competencies (e.g. extracurricular activities, military experience, volunteer roles, etc.)
- Must live in territory
Benefits
- time off programs
- medical, dental, vision
- mental health support
- paid parental leave
- life and disability insurance
- 401(k)
- employee stock purchasing program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analysisclient retentionrevenue growthSalesforceaccount managementsolution sellingquota carrying salestechnical abilitybusiness curiosity
Soft Skills
relationship buildingcollaborationproblem solvingcommunicationclient satisfactionstrategic thinkingadaptabilityteamworkcustomer service