Salesforce

Named Account Executive, State Government – West Virginia

Salesforce

full-time

Posted on:

Location Type: Remote

Location: Virginia • West Virginia • United States

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Job Level

SeniorLead

About the role

  • Cultivate and maintain enduring relationships with State Gov clients
  • Utilize data analysis to pinpoint areas for improvement and make data-driven recommendations
  • Provide regular progress updates to management regarding client accounts
  • Monitor and report on key performance metrics, including client retention and revenue growth
  • Maintain a high level of client satisfaction by consistently exceeding expectations
  • Work collaboratively with internal teams to devise solutions for complex challenges
  • Address and resolve client issues in a timely and efficient manner
  • Keep clients informed about new product features, updates, and enhancements relevant to their needs
  • Identify growth opportunities within existing accounts and work towards expanding Salesforce services
  • Collaborate closely with clients to formulate customized account strategies
  • Educate clients on how Salesforce can empower them to streamline operations and enhance service delivery
  • Stay informed about industry trends, government regulations, and competitive offerings
  • Develop an in-depth understanding of Salesforce products and solutions
  • Conduct regular meetings and check-ins to assess client satisfaction and identify areas for improvement
  • Act as the primary point of contact, ensuring that client inquiries and concerns are addressed promptly

Requirements

  • 10+ years of quota carrying software or technology sales and account management experience
  • focused on selling to State and Local Government agencies
  • Work well within a team of various partners within a matrixed environment
  • Highly driven individual with a focus on execution and strong sense of urgency
  • A mix of business curiosity combined with a technical ability to address customer data challenges
  • Solution selling mentality: develop a plan and solution, articulate value, and navigate complexities of customers
Benefits
  • time off programs
  • medical
  • dental
  • vision
  • mental health support
  • paid parental leave
  • life and disability insurance
  • 401(k)
  • employee stock purchasing program
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data analysisSalesforceaccount managementquota carrying salessolution selling
Soft Skills
relationship managementclient satisfactioncollaborationproblem solvingcommunicationbusiness curiosityexecution focusurgency