Salesforce

Director, Salesforce Program Leader

Salesforce

full-time

Posted on:

Location Type: Hybrid

Location: Hyderabad • India

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Job Level

Senior

Tech Stack

PMP

About the role

  • Assume ultimate accountability for Establishing, executing and overseeing program governance to deliver strategic value-realization
  • Engage directly with C-level stakeholders to build trust, define success metrics, and demonstrate measurable platform ROI
  • Serve as the primary, billable expert providing strategic oversight
  • Proactively identify, assess, and manage program risks, dependencies, and scope changes
  • Lead, support pre-sales teams in initial scoping, change management
  • Define, structure, and oversee complex engagement models
  • Provide expert guidance and strategic direction to customer, partner (SI), and internal teams
  • Act as a deep subject matter expert on the Salesforce platform

Requirements

  • 15-17+ years of experience, predominantly in consulting or strategic advisory roles, managing large-scale, complex SaaS/CRM program implementations.
  • Deep expertise in the Salesforce platform and ecosystem
  • Exceptional communication and presentation skills, with a proven ability to build C-level relationships
  • Proven experience in strategic account recovery and risk mitigation
  • Must have prior experience working in a multi-cultural environment
  • Prior experience leading the program pre-sales & delivery team
  • Demonstrated mastery of program management methodologies (Agile, Hybrid)
  • A self-starting, individual contributor mindset with the ability to operate with a high degree of autonomy
  • Degree or equivalent relevant experience.
  • Must have at least either of these Project management certification ( PMI -ACP / PMP / PgMP / Prince 2) and having Salesforce Certification is an asset.
Benefits
  • Our benefits and resources support you to find balance and be your best
  • Our AI agents accelerate your impact so you can do your best

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
SalesforceSaaSCRMprogram managementAgileHybridrisk mitigationchange managementstrategic oversightaccount recovery
Soft skills
communicationpresentationrelationship buildingtrust buildingautonomyleadershipstrategic directioncollaborationproblem-solvingadaptability
Certifications
PMI-ACPPMPPgMPPrince 2Salesforce Certification