Consumption Account Manager, Data 360, Agentforce
Salesforce
full-time
Posted on:
Location Type: Hybrid
Location: New York City • Illinois • Massachusetts • United States
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Salary
💰 $97,140 - $203,460 per year
About the role
- Deliver customer success with Data + AI + CRM + Trust.
- Demonstrates deep business, industry, and product knowledge to partner with customers.
- Guide customers to accelerate Data 360 & Agentforce consumption.
- Act as post-sale technical lead for Data 360 & Agentforce, leveraging expertise to engage effectively at all levels.
- Drive growth in assigned customers and use cases by managing executive relationships and creating consumption plans.
- Develop and implement technology strategies and provide architectural guidance for seamless integration.
Requirements
- 7+ years in customer-facing solutioning for Data, Analytics, AI, and CRM.
- Full-stack technical qualifications (CRM, Data Architecture, AI/ML).
- Experience managing technical relationships with C-Level executives.
- Ability to drive effective conversations at the C-level, facilitate difficult discussions, and handle objections adeptly.
- Proven success as a trusted advisor, understanding customer motivations and needs to drive business value.
- Experience driving customer success in large, complex selling organizations.
- Deep understanding of industry-specific use cases, data architectures, and integration patterns.
- Persuasive verbal, written, presentation, and interpersonal communication skills that influence change in large organizations.
- Staying up-to-date with emerging marketing, data-related, and AI technologies.
- A self-starting attitude with the ability to handle tasks independently while collaborating remotely with customers and colleagues.
- Commitment to data ethics and privacy, ensuring customer solutions adhere to relevant regulations and best practices in data security and privacy.
- Hands-on experience building 0-1 products at startups or large companies.
- Excellent workshopping and whiteboarding skills.
Benefits
- Health benefits
- Financial benefits and perks
- Time off and leave policies
- Parental benefits
- Perks and discounts
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
DataAnalyticsAICRMData ArchitectureAI/MLIntegration PatternsData EthicsData SecurityProduct Development
Soft skills
Customer SuccessExecutive Relationship ManagementCommunication SkillsPersuasionProblem SolvingCollaborationSelf-starterAdaptabilityInfluencing ChangeWorkshop Facilitation