Salesforce

Senior Director, Employee Success Business Partner

Salesforce

full-time

Posted on:

Location Type: Hybrid

Location: Chicago • Illinois • United States

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Salary

💰 $181,700 - $304,700 per year

Job Level

Senior

About the role

  • Serve as a trusted advisor to senior level leaders, translating high-level business strategy into actionable people plans and HR priorities, aligned with the lead ESBP's direction
  • Manage the execution of the strategic workforce plan, which includes analyzing headcount needs, monitoring talent allocation, and facilitating location strategy decisions within the assigned business unit
  • Utilize Org Health metrics and analytics to diagnose skill gaps, team health issues, and organizational structure challenges, providing data-driven recommendations to the lead HRBP and business leaders
  • Support and facilitate major change management initiatives (e.g., restructurings, digital transformations) by implementing communications, engagement strategies, and risk mitigation plans defined by the core team
  • Manage and drive the successful execution of core talent lifecycle processes—including performance reviews, compensation planning, promotions, and succession planning—within the business unit
  • Provide coaching and consultation to managers on employee relations, team development, retention strategies, and effective utilization of HR programs and tools
  • Partner with Talent Acquisition and Learning & Development teams to identify critical talent needs and ensure integrated delivery of talent programs
  • Act as the primary interface to coordinate and orchestrate the delivery of specialized HR services (e.g., Total Rewards, Employee Success) to the business, ensuring a seamless experience
  • Influence and manage stakeholder expectations by communicating HR strategy and program objectives effectively
  • Ensure all people practices and leader actions reinforce the company's core values and focus areas

Requirements

  • 8+ years of experience as an HR/ES Business Partner or in a similar strategic talent advisory role
  • A deep curiosity for how business operates, including growth trajectories, product lifecycles, and the impact of AI on the modern workforce
  • Demonstrated experience leading organizations through large-scale transformations, utilizing formal change management models
  • Ability to analyze complex datasets and "connect the dots" between people metrics and business outcomes
  • A natural ability to build high-trust, collaborative relationships across diverse teams and formal/informal networks.
  • Experience will be evaluated based on alignment to the Values & Behaviors for the role (e.g., professional experience, military service, or volunteer leadership)
Benefits
  • time off programs
  • medical
  • dental
  • vision
  • mental health support
  • paid parental leave
  • life and disability insurance
  • 401(k)
  • employee stock purchasing program

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
strategic workforce planningdata analysischange managementperformance managementtalent allocationemployee relationssuccession planningcompensation planningorganizational structure analysisrisk mitigation
Soft skills
trusted advisorcollaborative relationshipscommunicationinfluencecoachingconsultationstakeholder managementengagement strategiescuriosityteam development