Salesforce

Lead Solution Engineer – B2C Commerce Cloud

Salesforce

full-time

Posted on:

Location Type: Hybrid

Location: Sydney • Australia

Visit company website

Explore more

✨ AI Apply
Apply

Job Level

Senior

Tech Stack

Cloud

About the role

  • We're looking for an exceptional Lead Solution Engineer to join our ANZ team, focusing on B2C Commerce Cloud solutions.
  • Help major retailers create world-class online shopping experiences.
  • Act as the primary technical advisor, leading complex pre-sales engagements and driving digital transformation across the retail and eCommerce landscape in the ANZ market.
  • Combine deep B2C Commerce platform expertise with outstanding business acumen to design and articulate compelling solutions that solve our customers' most challenging business problems.
  • Work closely with Account Executives, customers, and cross-functional teams to drive revenue growth and customer success.

Requirements

  • Solid experience in enterprise eCommerce, digital commerce consulting, solution engineering, or related technical pre-sales roles
  • Hands-on experience with Salesforce B2C Commerce Cloud (Demandware platform) or similar eCommerce platform.
  • Deep understanding of retail operations, merchandising, digital marketing, customer experience, and omnichannel commerce
  • Strong technical knowledge of eCommerce architecture including content management, catalog management, promotion engines, order management, payment processing, and fulfillment
  • Proven track record of successfully leading complex technical sales cycles and closing enterprise deals
  • Exceptional presentation and communication skills with ability to engage audiences from technical practitioners to executive leadership
  • Strong business acumen with ability to understand customer P&Ls, business cases, and ROI models
  • Experience working in or selling into the ANZ market with understanding of local retail landscape, consumer behaviors, and regulatory requirements
  • Ability to work collaboratively in dynamic, fast-paced team environments
  • Proven time management skills with ability to manage multiple concurrent opportunities
Benefits
  • Competitive Compensation & Benefits
  • Flexible working arrangements supporting hybrid and remote work options
  • Wellness reimbursement program to support your physical and mental wellbeing
  • Generous time off including vacation, personal days, and volunteer time off (VTO) to give back to your community
  • Parental leave policies supporting all family structures
  • Market-leading base salary with performance-based variable compensation
  • Equity/stock options so you share in Salesforce's success
  • Comprehensive health benefits including medical, dental, and vision coverage
  • Retirement savings plans with company contributions
  • Wellness benefits and employee assistance programs

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Salesforce B2C Commerce CloudeCommerce architecturecontent managementcatalog managementpromotion enginesorder managementpayment processingfulfillmentdigital commerce consultingsolution engineering
Soft skills
presentation skillscommunication skillsbusiness acumencollaborationtime management