Sales Consulting

Analytics Engineer

• Develop REST API integrations and data pipelines for ingestion and transformation
• Build and maintain data processing solutions using Python (Pandas, Jupyter)
• Store and manage data in MS SQL databases
• Develop interactive dashboards and data visualizations using Streamlit and Plotly
• Deploy solutions using CI/CD pipelines and containerization (Podman, VHS environment)

Senior Data Engineer / Analyst

IT Support

• Handle customer inquiries via phone calls
• Provide accurate technical information regarding products
• Troubleshoot customer issues and offer clear, effective solutions
• Escalate complex cases when necessary, following internal procedures
• Document interactions accurately in CRM systems
• Meet quality, productivity, and customer satisfaction targets
• Maintain a customer-focused, empathetic, and professional communication style.

Senior Data Engineer / Analyst

Technical Customer Support, German