Sakura Finetek Europe

Field Engineer

• provide effective technical support to customers & internal stakeholders
• manage, co-ordinate, monitor, repair and install Sakura (demonstration) equipment
• keep abreast of and implement new developments, improvements and regulations for Sakura products
• maintain a working knowledge of all Sakura equipment by attending regular technical training at the Sakura Academy
• responsible for effective and efficient complaints handling
• achieve personal and team goals set at the beginning of the fiscal year
• timely and adequate reporting through CRM
• quality assurance
• participate in various project teams

Field Service Engineer