Saint Francis Health System

Software Engineer

• Analyze, design, develop, and implement integration enhancements
• Manage and support system integrations within Workday architecture
• Support Workday inbound and outbound integration issues
• Provide incident management and integration monitoring support
• Ensure accuracy and integrity of data and applications
• Analyze functional specifications and translate into technical specifications
• Design and conduct unit and integration tests
• Follow Data Governance and integration standards

Workday Integration Developer

Data Analyst

• Analyzes and interprets data related to patient feedback, satisfaction surveys, and other relevant sources
• Extracts actionable insights that inform strategic decisions aimed at optimizing patient care and satisfaction
• Creates, maintains, monitors, and analyzes clinical and patient experience data to identify trends, patterns, and insights
• Interprets complex data sets and provides recommendations for areas of improvement in patient care and experience
• Monitors and evaluates the impact of patient experience initiatives and interventions
• Develops and maintains reports, dashboards, and data visualizations, including graphs and charts
• Creates presentations to summarize data findings and presents to clinical staff and executive leadership
• Collaborates with external vendors to onboard, curate, and utilize optimized data ensuring accuracy
• Automates data input processes to streamline reporting
• Works closely with clinical and operational teams to understand data needs and deliver actionable insights

Clinical Data Analyst

Account Manager

• Performs any clerical billing responsibility assigned to ensure that patient accounts are processed accurately
• Acts as a liaison between Patient Account Services, physician offices, patients, and third-party carriers
• Monitors, researches, and updates patient accounts
• Answers patient and client calls and responds to correspondence
• Acts as liaison with insurance carriers and clinical areas
• Reviews insurance reimbursement for compliance and appeal underpayments

Workday Integration Developer

Clinical Data Analyst

Patient Account Representative