Patient Access Scheduler I – Diagnostic

Saint Francis Health System

Part-time Patient Access Scheduler coordinating outpatient diagnostic appointments for Saint Francis, a Catholic nonprofit health system. Managing calls, orders, patient records, and pre-authorization workflows.

Posted 8/5/2026part-timeRemote • Oklahoma • 🇺🇸 United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in scheduling outpatient diagnostic appointments, effectively managing communication among patients and healthcare professionals, and utilizing medical terminology within a healthcare environment. Proficient in data entry and customer service, ensuring accurate information handling and organizational efficiency.

Highest-signal resume keywords

Appointment SchedulingCustomer ServiceMedical TerminologyData EntryHealthcare Environment Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Appointment SchedulingData EntryMedical TerminologyInsurance Plans KnowledgeClerical Skills

Soft Skills

Excellent CommunicationOrganizational SkillsCustomer RelationsIndependent JudgmentAbility to Work in Fast-Paced Environment

Tools & Technologies

Clinical SystemBusiness Office Equipment

Industry Keywords

HealthcareOutpatient DiagnosticMaster Patient IndexProcedure RequestsTriage

About the role

Key responsibilities & impact

Coordinate accurate scheduling of multiple outpatient diagnostic appointments across health system locations and departments
Schedule appointments based on resource availability while reducing service delays
Accept and prioritize incoming phone calls
Triage information for urgent procedure requests
Send critical requests for supplies and services to appropriate personnel to support early ordering and pre-authorization processes
Obtain necessary information according to department procedures and provide directed instructions
Schedule correct procedures and enter orders accurately into the clinical system
Identify patients accurately in the Master Patient Index and assign correct Medical Record and Account Numbers
Serve as liaison and communication point among patients, customers, staff, offices, departments, employees, and healthcare professionals
Communicate schedule changes early and accurately to maximize scheduling efficiency

Requirements

What you’ll need

High School Diploma or GED
Minimum 1 year of experience in a healthcare environment such as a hospital, physician office, or imaging facility
Clerical, customer service/support, data entry, or call center environment experience preferred
Excellent communication, telephone, customer relations, and organizational skills
Ability to work in a fast-paced environment
Working knowledge of hospital diagnostic departments
Working understanding of insurance plans
Knowledge of medical terminology
Working knowledge of basic business office equipment
Ability to perform telephone activities concurrently with computer activities
No licensure, registration, or certification required
Ability to exercise independent judgment for minor decisions within established policies and protocols
Ability to work directly with patients/customers, internal and external customers, healthcare professionals, and staff

Benefits

Comp & perks

Limited benefit offerings due to ECB status
Variable schedule: Variable Days and Hours