Customer Success Manager
SailPoint
full-time
Posted on:
Location Type: Remote
Location: Canada
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Salary
💰 CA$100,000 - CA$120,000 per year
About the role
- Manage business relationships between SailPoint and assigned customer accounts
- Provide coaching and guidance on SailPoint solutions
- Monitor accounts for changes impacting client satisfaction
Requirements
- Bachelor’s degree or global equivalent work experience
- Strong customer-facing skills (executive presence, writing skills, phone skills)
- Strong consulting skills
- Proficiency with CRM software
- Self-motivated, strong work ethic, creative, customer-centric personality
Benefits
- Health insurance
- Retirement plans
- Professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
customer-facing skillsexecutive presencewriting skillsphone skillsconsulting skillsself-motivatedstrong work ethiccreativecustomer-centric personality
Certifications
Bachelor’s degree