SAIF Corporation

Program Manager

On the surface, underwriting is a technical job—analyzing information, evaluating data, making recommendations based on formulas and standards, and pricing policies accurately. Luckily, SAIF underwriters are much more human than machine. They make decisions based on numbers and data, yes, but they also consider the people and stories behind the data. They collaborate with colleagues in different SAIF departments; build and maintain strong relationships with customers; communicate decisions tactfully; and influence positive behavior in workplaces across Oregon. SAIF’s premium audit and underwriting services division is seeking a program manager for its assigned risk pool (ARP) program, serving employers who are unable to obtain workers’ compensation coverage in the standard market. The program manager will work closely with both internal and external business partners to ensure successful implementation of the assigned risk pool. As the point person for communication for ARP with the National Council on Compensation Insurance (NCCI), the program manager will need a strong focus on relationship-management and communication skills. Strong team management skills are also required to ensure the program runs smoothly and is in adherence to NCCI ARP requirements. The program manager will supervise and lead ARP audit and underwriting staff, including managing workload, coaching, file reviews, team building, and performance management. Other responsibilities include managing the ARP program budget, preparing and analyzing detailed financial reports, coordinating and responding to NCCI audits with precision and timeliness, and overseeing the ARP bidding process. These tasks require strong organizational skills to track multiple deadlines and documentation requirements, as well as sharp analytical abilities to interpret complex data, ensure compliance, and support strategic decision-making. The ideal candidate will have five years’ experience in workers’ compensation insurance, preferably in underwriting, and three years in supervisory or leadership roles. If that sounds like you—and if you want to join an organization that embraces a hands-on, team-based approach to problem-solving and solution-development—please apply now. To learn more about this exciting role, join us for a career exploration on Thursday, August 21, at 11 a.m. Register here . Responsibilities: Oversee SAIF’s Assigned Risk Pool (ARP) Servicing Carrier Program at the performance level required by NCCI. ... (continue same text) ... Full salary range:‎ ‎$88,270‎ ‎-‎ $147,115

Assigned Risk Pool Program Manager

Underwriter

• Leads an amazing team of passionate and mission-driven employees who underwrite and price workers’ comp coverage for all kinds of Oregon businesses.
• Collaborates with business partners to provide the best possible customer experience and encourage employers to focus on worker safety.
• Set clear direction and objectives; drive employee engagement and team effectiveness through effective communication and by creating and maintaining an environment where individuals are empowered, motivated, and where the importance of collaboration within and across divisions / teams is fully understood and encouraged.
• Recognize individual differences while focusing on team cohesion.
• Develop and sustain an inclusive collaborative team environment to support diverse team members throughout the division.
• Serve as a technical resource for underwriters, assistant underwriters, customer service teams (CSTs), and other internal and external customers for complex underwriting, regulatory, workflow, and systems issues to ensure compliance with laws, rules, and program goals.
• Exercise underwriting authority for selection and pricing as needed.
• Participate in the development of systems to monitor and measure underwriting performance.
• Develop and conduct presentations and training to meet employee and business partner needs.
• Assist in the development of underwriting principles, policies, and procedures to protect SAIF’s financial stability with sound credit and risk underwriting techniques.
• Recommend selection, coverage, and pricing authority for underwriters.
• Manage staff workloads through analysis of volume and complexity of work to ensure a balance between team members.
• Reassign work as necessary.
• Evaluate internal staff workflows, workloads, and competency by conducting file reviews.
• Analyze potential findings and impacts and provide regular updates to management and to internal audit.
• Ensure work methods maximize efficiency and team service levels meet division standards.
• Apply statute, administrative, or regulatory rule and law to essential functions when applicable.
• Participate in evaluating and planning division objectives and strategies.
• Analyze data, prepare reports, and develop recommendations as needed.
• Develop and maintain relationships with agents and customer service teams (CST) to review, identify, and target customers for acquisition, retention, and service.
• Act as a technical resource to ensure accurate understanding and representation of SAIF’s marketing and underwriting programs and products, plan and accomplish joint tasks, and influence business partners decisions and actions.
• Build a team culture in which differences are embraced. Regularly expose team members to diverse perspectives and leverage differences to strengthen workgroup performance.
• Model adaptability and consistently seek to understand other world views, perspectives, and approaches to work.

Assigned Risk Pool Program Manager

Underwriting Supervisor