Implementing and reviewing healthcare plans for geriatric patients, those recovering from serious injuries, or dealing with chronic illnesses
Collaborate with doctors and other medical professionals to provide comprehensive care
Advocate for patients and coordinate their care across settings
Create and manage plan of care for chronic or serious conditions (diabetes, heart disease, CHF, cancer, etc.)
Schedule and follow up on hospital post-discharge appointments within 72 hours
Communicate with patients and families about health conditions and care plans
Offer education and guidance in collaboration with primary care physicians for complex medical decisions
Serve as a liaison between patients and insurance providers to promote quality, cost-effective care
Verify daily Sage Health patient hospital census and planned discharges
Identify and provide resources and information to assist patients and family members (in collaboration with CMO/designee)
Hold regular meetings and communications with clinical support staff, physicians, and operations leadership
Assist primary care physicians in executing virtual appointments in patients' homes
Ensure overall quality of healthcare and update electronic health records with recent treatments
Maintain readiness for health plan audits, and local, state, and federal inspections
Stay up to date on nursing regulations and support the clinical staff
Perform other duties as assigned
Requirements
B.S. Degree in Nursing
Valid and active Registered Nurse license in the state of employment
Certification in Basic Life Support (BLS)
2-3 years' experience working in an inpatient, outpatient i.e., Home Health, Hospice, or health plan case management (minimum 24 months)
Strong knowledge of clinical assessment skills and experience with chronic disease management
Experience working in medically underserved/culturally diverse communities
Excellent interpersonal, written, and verbal communication skills
Must be organized and attentive to detail
Ability to manage competing priorities
Ability to work in a fast-paced environment
Resourcefulness in problem solving
Able to take and follow through with assigned tasks and accountability
Valid driver's license, car insurance, and access to an automobile
Must be able to travel between multiple healthcare facilities i.e., centers, hospitals, skilled nursing facilities, and patient homes
Experience working with an electronic health record
Must be skilled in web navigation and use of mobile hotspots
Experience with Microsoft Office Word, Outlook, and Excel
Full COVID-19 vaccination (including boosters); candidates in states that mandate boosters must comply
Preferred: Certification in Case Management (ACM or CCM), CCM, Managed care experience (Medicare HMO, D-SNP), Motivational interviewing, Bilingual Spanish and English