Mindoula

Case Manager

Mindoula

full-time

Posted on:

Origin:  • 🇺🇸 United States • Louisiana

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Salary

💰 $21 - $23 per year

Job Level

Mid-LevelSenior

About the role

  • Conduct meaningful outreach, provide education, and drive member enrollment
  • In partnership with the member, create a Service Plan to guide engagement based on member diagnoses, results of screenings, as well as care gaps
  • Build measurable goals for members to develop skills and/or strategies for managing challenges and triggers to reduce hospital admissions/readmissions and use of the ER, and record outcomes
  • Coordinate community resources for each member to support them in achieving their goals as outlined in their Service Plans
  • Act as an advocate and liaison between the care team (family, physician, facilities, and/or agencies) and member
  • Schedule appointments, build accountability, and follow-up services for members
  • Elevate critical incidents and information regarding any quality-of-care concerns
  • Report hospital diversions, productivity, and other outcomes weekly
  • Prepare and maintain all required records, reports, consents, and members’ diagnostic records
  • Participate in a program (IVRP) providing coordinated supportive services to participants who have experienced acts of interpersonal violence

Requirements

  • Bachelor’s Degree required in nursing, social work, or other health and human services discipline
  • Completion of supervised fieldwork and experience in case management, health, or behavioral health preferred
  • Experience as a Certified Case Manager (CCM), Community Health Worker (CHW) or Peer Support Specialist (PSS), or Accredited Case Manager (ACM) preferred
  • Knowledge of local resources, social determinants of health, mental health, substance abuse disorders, violence, and social issues is required
  • Reliable transportation (employee is required to have reliable transportation)