Mindoula

Manager

• Efficiently accept patient handoffs from an Intake Care Manager and seamlessly continue care
• Develop rapport with patients to create a safe therapeutic environment
• Educate patients on medication, and the importance of medication adherence
• Match daily calendar to documentation in Mindoula's electronic medical record - MMR
• Monitor, evaluate, and record the patient’s progress using validated assessments each month

Behavioral Health Care Manager

Therapist

• Assesses, plans and implements care strategies that are individualized by member and directed toward the most appropriate and least restrictive level of care.
• Collaborates with member, family and healthcare providers to develop an individualized plan of care.
• Conducts individual counseling and group therapy with adolescents and adults.
• Identifies and initiates referrals for social service programs – including financial, psycho-social, community and state supportive services.
• Advocates for members and families as needed to ensure the patient’s needs and choices are fully represented and supported by the healthcare team.
• Utilizes approved clinical criteria to assess and determine appropriate level of care for members.
• Documents all member assessments, care plan and referrals provided.
• Responsible for achieving set goals; Key Performance Indicators (KPIs).
• Learning the StrongWell model and taking responsibility and ownership for outcome based care.
• Participates in interdisciplinary team meetings and utilization management rounds and provides information to assist with safe transitions of care.
• Promotes responsible and ethical stewardship of company resources.
• Maintains excellent punctuality and attendance during work hours.

Licensed Therapist

• Assesses, plans and implements care strategies that are individualized by member and directed toward the most appropriate and least restrictive level of care
• Collaborates with member, family and healthcare providers to develop an individualized plan of care
• Conducts individual counseling and group therapy with adolescents and adults
• Identifies and initiates referrals for social service programs – including financial, psycho-social, community and state supportive services
• Advocates for members and families as needed to ensure the patient’s needs and choices are fully represented and supported by the healthcare team
• Utilizes approved clinical criteria to assess and determine appropriate level of care for members
• Documents all member assessments, care plan and referrals provided
• Responsible for achieving set goals; Key Performance Indicators (KPIs)
• Learning the Substance Use Disorder Program model and taking responsibility and ownership for outcome based care
• Participates in interdisciplinary team meetings and utilization management rounds and provides information to assist with safe transitions of care
• Promotes responsible and ethical stewardship of company resources
• Maintains excellent punctuality and attendance during work hours

Tennessee Licensed Therapist – LMFT, LCSW, LPC

• Assesses, plans and implements care strategies that are individualized by member and directed toward the most appropriate and least restrictive level of care.
• Collaborates with member, family and healthcare providers to develop an individualized plan of care.
• Conducts individual counseling and group therapy with adolescents and adults.
• Identifies and initiates referrals for social service programs – including financial, psycho-social, community and state supportive services.
• Advocates for members and families as needed to ensure the patient’s needs and choices are fully represented and supported by the healthcare team.
• Utilizes approved clinical criteria to assess and determine appropriate level of care for members.
• Documents all member assessments, care plan and referrals provided.
• Responsible for achieving set goals; Key Performance Indicators (KPIs).
• Learning the Substance Use Disorder Program model and taking responsibility and ownership for outcome based care.
• Participates in interdisciplinary team meetings and utilization management rounds and provides information to assist with safe transitions of care.
• Promotes responsible and ethical stewardship of company resources.
• Maintains excellent punctuality and attendance during work hours.

Licensed Therapist, LMFT, LCSW, LPC

• Provide compassionate outpatient psychotherapeutic services at CareMind Health P.C.'s virtual outpatient clinic.
• Deliver evidence-based therapy, including individual and group sessions.
• Utilize comprehensive screenings like M3, PHQ-9, GAD-7.
• Foster patient-centered, culturally competent care through education and collaboration.

Virtual Therapist, LCSW/LMFT/LMHC/LCPC

• Provide compassionate outpatient psychotherapeutic services at CareMind Health P.C.'s cutting-edge virtual outpatient clinic.
• Deliver evidence-based therapy, including individual and group sessions, to drive clinical and functional outcomes.
• Utilize comprehensive screenings like M3, PHQ-9, GAD-7, and expertly triage intake referrals.
• Foster patient-centered, culturally competent care through education, collaboration, and community resource referrals.

• Connect with individuals through meaningful outreach, education, and enrollment support
• Partner with members to develop personalized Service Plans based on their needs, goals, and care gaps
• Help members build practical skills and strategies to manage challenges and reduce hospital visits
• Coordinate community resources to support behavioral, medical, and social needs
• Serve as an advocate and liaison between members and their care teams (family, providers, and community partners)
• Support members with scheduling, follow-ups, and accountability
• Identify and escalate any critical incidents or quality-of-care concerns
• Track outcomes, productivity, and program impact
• Maintain accurate, timely documentation and records

Case Manager

Virtual Therapist – LCSW, LMFT, LMHC, LCPC

• Assesses, plans and implements care strategies that are individualized by member and directed toward the most appropriate and least restrictive level of care
• Collaborates with member, family and healthcare providers to develop an individualized plan of care
• Conducts individual counseling and group therapy with adolescents and adults
• Identifies and initiates referrals for social service programs – including financial, psycho-social, community and state supportive services
• Advocates for members and families as needed to ensure the patient’s needs and choices are fully represented and supported by the healthcare team
• Utilizes approved clinical criteria to assess and determine appropriate level of care for members
• Documents all member assessments, care plan and referrals provided
• Responsible for achieving set goals; Key Performance Indicators (KPIs)
• Learning the StrongWell model and taking responsibility and ownership for outcome based care
• Participates in interdisciplinary team meetings and utilization management rounds and provides information to assist with safe transitions of care
• Promotes responsible and ethical stewardship of company resources
• Maintains excellent punctuality and attendance during work hours