Sage Dental

Insurance

• Insurance Coordination and Accounts Receivable for multiple remote dental locations
• Responsible for processing appeals to insurance companies
• Processes all insurance billing, posting payments and claim estimates for multiple assigned dental practices
• Coordinates and processes payments from insurance carriers and troubleshoots any issues related to these payments
• Ensures coordination of benefits is accurate and considered as part of the financial planning
• Serves as a liaison between insurance carriers, staff and patients to resolve any concerns and maintain a positive working relationship
• Ensures all insurance related duties are completed in a timely and accurate manner to ensure excellent patient relations and financial success for multiple dental locations
• Achieves revenue goals by effectively managing collections and receivables, specialty, insurance billing and all accounts receivables follow up
• Processes all forms of insurance payments
• Assists designated offices with appropriate payment and insurance processes
• Responsible for accounts receivables to include, sending of billing statements, aging reports, and collections
• Ensure proper fee schedules are paid out
• Guidance from Senior Director of RCM & assigned insurance carriers
• Responsible for running reports from reporting system (SageNet) for accuracy of collecting, processing outstanding aging claims
• Other duties as required
• Recognize and report discrepancies to Supervisors and Management
• Communicate with customers via phone and email to help gather missing details and support documentation

RCM Insurance Coordinator

Recruitment

• Operates as a Strategic Talent Advisor, partnering with the business to drive all aspects of the full-cycle recruitment process.
• Partners with Hiring Managers to develop and understand position requirements and demonstrates a strong understanding of the talent landscape, analytics, and sourcing strategies.
• Ensures a high level of candidate engagement and positive candidate experience.
• Drives and influences the candidate assessment and selection process with the broader hiring team.
• Extends job offers and negotiates terms.
• Maintains a strong pipeline of qualified candidates and cultivates a strong network of passive talent.
• Anticipates and proactively communicates recruiting activity and status to Hiring Managers and Business Partners.
• Leverage technology and tools to maximize candidate quality and personal productivity.
• Influences and improves recruiting processes and metrics.
• Partners closely with broader TA team to ensure consistent application of recruiting processes and practices.

Dental Doctor Recruiter

Director

• Set the analytics strategy: Define and execute a multi-year analytics roadmap aligned with organizational goals, working closely with the CTO and executive leadership.
• Lead and grow the team: Manage and mentor the existing analytics and BI team while developing a hiring roadmap to strategically expand capabilities over time.
• Drive self-service adoption: Champion a culture of data-driven decision-making by designing and rolling out the Omni-based self-service experience.
• Deliver advanced analytics: Introduce predictive models, forecasting, and statistical methods to move the organization beyond descriptive reporting into proactive, prescriptive insights.
• Own the metrics layer: Govern and evolve the organization’s metric definitions, ensuring consistency, accuracy, and trust across all reporting surfaces as we transition to the new platform.
• Partner with the business: Collaborate with clinical, operations, finance, and HR leadership to identify high-impact analytical opportunities and deliver actionable insights.
• Shape the modern BI platform: Work alongside data engineering to define how analytics are built and consumed on Databricks and Omni.
• Drive decisions on semantic modeling, report migration strategy, and the overall analytics architecture—ensuring the new platform is not just a lift-and-shift but a genuine step forward in capability.
• Manage the migration: Own the analytics side of the platform transition, including prioritizing which reports and dashboards migrate first, managing stakeholder expectations during the cutover, and ensuring zero loss of critical reporting continuity.
• Establish analytical rigor: Implement frameworks for experimentation, A/B testing, and measurement that help the organization make confident, evidence-based decisions.

RCM Insurance Coordinator

Dental Doctor Recruiter

Director of Analytics