Regional Vice President of Operations – South East
Saffire, LLC
full-time
Posted on:
Location Type: Remote
Location: United States
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Job Level
About the role
- Lead and manage location leaders, regional managers, and other senior staff across multiple properties within the assigned region
- Provide mentorship, guidance, and support to regional leadership teams, fostering a culture of excellence in service, quality, and performance
- Act as a liaison between senior corporate leadership and property-level operations to ensure alignment with company vision, goals, and objectives
- Develop and implement short-term and long-term strategies to drive revenue growth, guest satisfaction, and operational efficiency
- Identify market trends and competitive threats within the region to ensure properties maintain a competitive edge
- Lead efforts in enhancing brand presence and reputation within the region by ensuring consistent service delivery and customer satisfaction
- Manage regional budget and financial performance for all properties, ensuring adherence to revenue and expense targets
- Review and analyze financial statements, operating costs, and other key performance indicators (KPIs) to maximize profitability
- Collaborate with the General Managers, Vice President of Operations and Finance department to prepare forecasts, budgets, and capital expenditure plans
- Oversee operations of all properties within the region, ensuring efficient and effective implementation of policies and procedures
- Conduct regular property visits to monitor operational performance, quality assurance, and guest satisfaction
- Ensure compliance with all regulatory, safety, and environmental standards
- Champion initiatives to improve guest experience and maintain high levels of guest satisfaction across the region
- Ensure consistency in service standards and quality across all properties, regularly reviewing feedback and addressing any concerns
- Drive employee engagement initiatives to build a motivated and high-performing team
- Foster a culture of continuous improvement through training programs and leadership development
- Ensure all properties within the region adhere to brand standards and uphold the company’s mission and values
Requirements
- Bachelor’s degree in Hospitality Management, Business Administration, or related field
- A Master’s degree is preferred
- A minimum of 10 years of leadership experience in the hospitality industry
- Proven track record of successfully managing multiple properties and achieving financial and operational goals
- Strong financial acumen with experience in budgeting, forecasting, and P&L management
- Exceptional leadership skills with the ability to manage, inspire, and develop a diverse team
- Excellent communication, negotiation, and interpersonal skills
- Deep understanding of the hospitality market, industry trends, and best practices
- Ability to travel frequently within the assigned region as needed
Benefits
- medical, dental, vision, life and disability insurance
- paid vacation
- 401k plan
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
budgetingforecastingP&L managementfinancial analysisoperational efficiencyrevenue growthguest satisfactionquality assuranceperformance indicatorsstrategic planning
Soft Skills
leadershipmentorshipcommunicationnegotiationinterpersonal skillsteam developmentemployee engagementcontinuous improvementcultural excellencecustomer service
Certifications
Bachelor’s degree in Hospitality ManagementBachelor’s degree in Business AdministrationMaster’s degree (preferred)