Saffire, LLC

Vice President, Convention Centers – Hospitality

Saffire, LLC

full-time

Posted on:

Location Type: Remote

Location: United States

Visit company website

Explore more

✨ AI Apply
Apply

Job Level

Lead

About the role

  • Define and execute the long-term vision for Legends’ convention center hospitality division, balancing operational performance, client satisfaction, and business growth.
  • Serve as a strategic thought partner to the SVP of Operational Excellence and SVP of Convention Centers, shaping enterprise-level initiatives tailored to convention centers.
  • Anticipate industry trends, market shifts, and client needs, positioning Legends as a pioneer in hospitality innovation.
  • Ensure delivery of exceptional, consistent, and scalable guest experiences across all properties, regardless of event size or complexity.
  • Partner with culinary and operations leadership to continuously innovate menus, service models, and hospitality standards.
  • Champion a guest-first culture, reinforcing Legends’ reputation for quality, personalization, and excellence.
  • Evaluate and implement cutting-edge technologies that enhance both operational efficiency and guest satisfaction.
  • Lead the adoption of sustainable practices, digital transformation, and experiential programming to future-proof Legends’ convention center business.
  • Provide executive oversight of regional operations and culinary teams, ensuring alignment with company goals, budget targets, and client expectations.
  • Establish best-in-class multi-unit management practices that scale across 42 convention center accounts.
  • Partner with business development teams to expand Legends’ convention center footprint, bringing operational expertise to new market entries and RFP opportunities.
  • Lead, mentor, and develop a pipeline of future leaders, providing clear career pathways within Legends Global.
  • Build a culture centered on collaboration, accountability, innovation, and professional growth.
  • Implement structured leadership training and coaching for regional and property-level managers.

Requirements

  • 10+ years of progressive, multi-unit leadership in hospitality, convention centers, or large-scale sports & entertainment venues
  • Proven success in strategic leadership, service innovation, and business development
  • Strong financial acumen with expertise in labor optimization, COGS management, and P&L accountability
  • Track record of leveraging emerging technologies and trends to drive growth and improve guest experience
  • Demonstrated commitment to mentoring and developing talent across diverse teams
  • Exceptional executive presence and communication skills, with the ability to influence at the highest levels
  • Bachelor’s degree required; MBA or advanced degree preferred
Benefits
  • Competitive salary plus bonus potential
  • Generous benefits package that includes medical, dental, vision, life and disability insurance
  • Paid vacation
  • 401k plan

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
multi-unit leadershipstrategic leadershipservice innovationbusiness developmentfinancial acumenlabor optimizationCOGS managementP&L accountabilityguest experience improvementmentoring and developing talent
Soft skills
executive presencecommunication skillsinfluencingcollaborationaccountabilityinnovationprofessional growthleadership trainingcoachingclient satisfaction
Certifications
Bachelor’s degreeMBAadvanced degree