Director of Concessions – New Business Integrations
Saffire, LLC
full-time
Posted on:
Location Type: Remote
Location: United States
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Job Level
About the role
- Standardize concessions SOPs supporting daily operations and event execution
- Translate executive priorities into field-ready operating procedures
- Partner with regions to deploy, train, measure, and audit standards
- Establish KPIs tied to labor, speed of service, and revenue performance
- Deploy concessions SOPs during new business transitions and openings
- Support onboarding of leadership teams and frontline managers
- Ensure inventory, staffing, and service readiness from Day One
- Stabilize performance post-transition through audits and follow-up
Requirements
- Bachelor’s degree preferred
- 5+ years in a leadership role within sports & entertainment, theme parks, large hotels, or multi-unit QSR
- Experience scaling standardized operating models across multiple locations
- Strong change management and cross-functional leadership skills
Benefits
- medical, dental, vision, life and disability insurance
- paid vacation
- 401k plan
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
standard operating proceduresKPI establishmentinventory managementstaffing managementservice readiness
Soft skills
leadershipchange managementcross-functional leadershiptrainingauditing
Certifications
Bachelor’s degree