Semi Senior Product Owner
Truelogic Software
Senior Billing Specialist
SafetyCulture
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteJob Level
Senior
About the role
- Manage end-to-end billing processes including invoicing, adjustments, credits, and reporting
- Ensure accuracy and compliance of all billing transactions across systems
- Work closely with Revenue Operations and Sales teams to ensure correct billing terms and customer data
- Reconcile and troubleshoot billing discrepancies in a timely and customer-focused manner
- Own and enhance billing automation processes using Salesforce, NetSuite, and Excel
- Partner with internal stakeholders to support audits, reporting, and data analysis
- Identify opportunities to streamline workflows and improve billing performance metrics
- Serve as subject matter expert and primary escalation point for complex billing inquiries and disputes
- Partner with commercial teams (Sales, Legal, Solutions) to translate complex deal terms and pricing models into billable configurations.
Requirements
- A passion for clean processes, financial accuracy, and continuous improvement.
- 3–5+ years in a billing or accounts receivable role, ideally in SaaS or high-growth tech
- Strong hands-on experience with Salesforce, NetSuite, and Microsoft Excel
- Deep understanding of billing models (subscription, usage-based, etc.)
- Excellent analytical and problem-solving skills
- Detail-oriented, organized, and comfortable managing competing priorities
- Strong communication and collaboration skills across time zones and departments
- Authorization to work in the U.S. (employer participates in E-Verify)
