Safety Radar

Customer Success Manager

• Build, configure, and refine AI risk assessment modules using Safety Radar's SAFE AI platform
• Work with large language models (Claude, GPT, Gemini) to develop and improve AI models
• Write SQL queries for data extraction, transformation, and reporting
• Build dashboards and visual reports in Power BI for clients and internal stakeholders
• QA/QC AI outputs for accuracy and consistency
• Partner with the sales team on scoping and technical discovery
• Lead client onboarding and map client programs to platform capabilities
• Serve as the primary technical point of contact for assigned accounts post-implementation
• Translate client feedback into platform improvements
• Maintain regular communication with clients, proactively identifying risks and opportunities

Forward Deployed Engineer – AI Implementation, Customer Success

Operations

• Manage the full lifecycle of grant reporting including quarterly reports, RFPs, payment requests, and compliance documentation.
• Serve as the primary internal point of contact for the company's outsourced accounting, finance, and tax partners.
• Review and validate financial reports, budgets, and forecasts prepared by external partners.
• Manage internal tools and platforms and evaluate software systems as the company scales.
• Negotiate vendor and service contracts and manage office operations and procurement.

Forward Deployed Engineer – AI Implementation, Customer Success

Operations Specialist