Safeguard Global

HR Services Manager

Safeguard Global

full-time

Posted on:

Location Type: Remote

Location: Rwanda

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About the role

  • Serve as the primary HR contact for GEO workers and client representatives.
  • Provide legally compliant and professional support across the full employee lifecycle, including onboarding, employee relations, and offboarding.
  • Advise clients on performance management, promotions, career development, and compensation benchmarking.
  • Support Embedded clients (reseller) and HR Consulting clients with tailored HR guidance and solutions.
  • Apply a consultative mindset to proactively identify client needs and provide strategic HR support.
  • Prepare and manage employment contracts and HR documentation, including confirmations, title/salary changes, probation extensions, and renewals.
  • Monitor key dates such as probation periods and contract expirations to ensure timely action.
  • Ensure ongoing compliance with local labor laws, GDPR, and internal controls.
  • Maintain and regularly update HR policies, employee handbooks, and process documentation.
  • Collaborate with payroll and benefits providers to ensure accurate and timely compensation and benefits delivery.
  • Generate monthly HR reports and respond to internal or client ad hoc data requests.
  • Lead and support HR projects such as employee transitions, organizational changes, and terminations.
  • Provide coaching and day-to-day HR support to client managers and internal stakeholders.

Requirements

  • Requires 5-6 years of proven experience in HR management or HR business partnering, preferably in an international or Employer of Record (EOR) context.
  • Strong working knowledge of local and international labor laws, employment practices, and HR compliance.
  • Experience with global HRIS platforms and HR tools.
  • Excellent communication, interpersonal, and stakeholder management skills.
  • Strong organizational and prioritization abilities in a high-volume, fast-paced environment.
  • Strong analytical and problem-solving skills to handle complex issues and make data-driven recommendations.
  • Excellent verbal and written communication skills are essential for interacting with employees, management and external stakeholders.
  • Fluent in English (additional language skills are a plus).
Benefits
  • Autonomy & Flexibility (Work in Any Way)
  • Bonding Leave: Enjoy paid leave to bond with your new family member.
  • 2 Charitable Days: Contribute to causes you believe in.
  • Reward & Recognition Program: Be rewarded for your success and championing our values.
  • Corporate bonus/SIP: All Guardians are eligible for our annual bonus scheme or sales incentive plan.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
HR managementHR business partneringemployee lifecycle managementperformance managementcompensation benchmarkingHR compliancedata analysisHRIS platformsemployment lawGDPR compliance
Soft Skills
communication skillsinterpersonal skillsstakeholder managementorganizational skillsprioritizationanalytical skillsproblem-solving skillscoachingconsultative mindsetadaptability