Safeguard Global

Account Manager

Safeguard Global

full-time

Posted on:

Location Type: Remote

Location: Spain

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About the role

  • Responsible for the strategic development and growth of a portfolio of high-value accounts across Southern Europe.
  • Expand existing client relationships by identifying new opportunities, positioning additional Safeguard solutions, and driving measurable account growth.
  • Cultivate strong executive relationships and gain a deep understanding of each client’s business strategy.
  • Ensure Safeguard is positioned as a long-term strategic partner.
  • Anticipate client needs, provide consultative insights, and ensure account growth potential while maintaining exceptional client satisfaction.
  • Own and deliver against monthly and quarterly revenue quotas through expansion within a portfolio of strategic accounts.
  • Identify, develop, and close opportunities to expand Safeguard’s services within existing client organizations.
  • Build and maintain strong relationships with senior stakeholders including C-level executives, HR leaders, and People teams.
  • Conduct regular business reviews with clients to assess performance, opportunities, and strategic alignment.
  • Design and implement client-specific workflows to ensure operational alignment between Safeguard and the client organization.
  • Act as the primary escalation point for client issues, coordinating internally to ensure timely and effective resolution.
  • Collaborate closely with internal departments across multiple time zones to ensure high service standards and transparent communication.
  • Deliver exceptional responsiveness and client service at all stages of the engagement lifecycle.
  • Conduct quarterly or semi-annual client site visits to strengthen relationships and identify growth opportunities.

Requirements

  • Fluent in Spanish and English (essential), with French as a strong advantage
  • Strong background in B2B consultative sales, account management, or customer success, ideally within international or HR-related services
  • Demonstrated success in building, managing, and expanding strategic client relationships
  • A commercially driven mindset with the ability to spot opportunities and turn them into revenue growth
  • Confident engaging and influencing C-level executives, HR Directors, and People leaders
  • Excellent strategic thinking, planning, and organizational capabilities
  • Results-focused and proactive, with a strong sense of ownership and accountability
  • Outstanding communication and interpersonal skills, with a natural talent for building trust and long-term partnerships
  • A collaborative, global mindset, thriving in cross-functional and international teams
Benefits
  • Autonomy and Flexibility (work in any way): Remote first, with the flexibility to include life needs like school runs and gym breaks in your schedule, all while maintaining a high standard of work.
  • Generous leave: Enjoy a competitive leave package including paid bonding leaves for new additions to your family
  • Make a difference: Get 2 paid charitable days off to contribute to causes you believe in
  • Corporate bonus/SIP: All Guardians are eligible for our annual bonus scheme or sales incentive plan.
  • International environment: Grow your network internationally and collaborate across the world. Interact, discover cultures, and tap into local expertise.
  • Human centered culture: We emphasize the people factor in everything we do. Our nurturing culture ensures your ideas reach our leaders and your contributions get the recognition they deserve.
  • Learning: We support your continuous growth by providing access to 2 learning platforms, where you can learn at your own pace.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
B2B consultative salesaccount managementcustomer successstrategic client relationshipsrevenue growthclient-specific workflowsbusiness reviewsoperational alignment
Soft Skills
strategic thinkingplanningorganizational capabilitiesresults-focusedproactiveownershipaccountabilitycommunication skillsinterpersonal skillscollaborative mindset