SAE Institute North America

Administrative Assistant

• Monitor the front desk, lobby, entrance area and conducts check in procedures.
• Greet everyone entering or calling the school in a professional and courteous manner.
• Handles requests/transactions by assessing needs or directs the person or matter to the proper sources.
• Assists in resolving problems and ensuring satisfactory customer service.
• Responsible for the majority of incoming/outgoing phone calls.
• Uses effective telephone techniques at all times.
• Route and dispositions all voicemails and messages effectively using the company directory as they come in or with in 1-2 hours.
• Collect all new start acknowledgement forms and admissions interview guide and scan into the electronic file for each student.
• Update student record with directory information accurately.
• Administer the entrance assessment following SAE Policies and Procedures.
• Assist with the coordination Graduation ceremonies, orientation, open house and other on campus activities as requested by Campus Director.
• Operates office equipment such as printers, copy machines, fax machines and serves as liaison with service and vendor personnel.
• Coordinate office supply ordering, with approval of Campus Director.
• Keep front desk, lobby and break room/kitchen areas neat, tidy and welcoming.
• Receives mail or correspondence for the campus.
• Opens or reviews correspondence and determines proper disposition.
• Assist with all or any administrative duties set forth by the Campus Director.
• Comply with all SAE Policies and Procedures.
• Other duties as required.

Financial Planning and Analysis

• Works closely with students and their families to ensure student is properly funded for their education.
• Advises student about the different types of funding methods available and provides information regarding all the procedures and requirements of a financial aid program.
• Makes an accurate assessment of a students financial aid need and presents a financial aid plan to meet those needs.
• Tracks and monitors all financial aid package activity through completion.
• Maintains accurate records in a timely manner, in accordance with regulations, statutes, and company policies.
• Serves as the primary point of contact for student tuition payment planning and related account inquiries.
• Assists in the certification of Veterans Education benefits.
• Works with the Regional Director of Financial Services and Assistant Bursar to coordinate on-campus tuition payment collection priorities.
• Interviews and advises students in regard to educational financial planning.

Administrative Assistant

Senior Financial Aid Advisor