SAE Institute North America

Administrative Assistant

SAE Institute North America

full-time

Posted on:

Location Type: Office

Location: Chicago • Illinois • United States

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Salary

💰 $19 - $20 per hour

About the role

  • Monitor the front desk, lobby, entrance area and conducts check in procedures.
  • Greet everyone entering or calling the school in a professional and courteous manner.
  • Handles requests/transactions by assessing needs or directs the person or matter to the proper sources.
  • Assists in resolving problems and ensuring satisfactory customer service.
  • Responsible for the majority of incoming/outgoing phone calls.
  • Uses effective telephone techniques at all times.
  • Route and dispositions all voicemails and messages effectively using the company directory as they come in or with in 1-2 hours.
  • Collect all new start acknowledgement forms and admissions interview guide and scan into the electronic file for each student.
  • Update student record with directory information accurately.
  • Administer the entrance assessment following SAE Policies and Procedures.
  • Assist with the coordination Graduation ceremonies, orientation, open house and other on campus activities as requested by Campus Director.
  • Operates office equipment such as printers, copy machines, fax machines and serves as liaison with service and vendor personnel.
  • Coordinate office supply ordering, with approval of Campus Director.
  • Keep front desk, lobby and break room/kitchen areas neat, tidy and welcoming.
  • Receives mail or correspondence for the campus.
  • Opens or reviews correspondence and determines proper disposition.
  • Assist with all or any administrative duties set forth by the Campus Director.
  • Comply with all SAE Policies and Procedures.
  • Other duties as required.

Requirements

  • Proficiency in MS Office and Internet search.
  • Proficiency in Mac Computer and PC
  • Good organizational skills.
  • Willing to represent the school honestly and ethically and in a professional manner.
  • Ability to communicate effectively in English, both orally (in one-on-one and group settings) and in writing.
  • Prefer knowledge of academic student record keeping in a setting of higher education.
  • Ability to establish and maintain effective working relationships with staff, faculty, and students, and community members and to effectively deal with potential public relations problems courteously and tactfully.
  • Ability to work with diverse constituencies, individually and as a group.
  • Willingness to work on a flexible schedule as required (includes evenings and weekends).
Benefits
  • Benefits summary can be found in the company careers website.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
MS OfficeInternet searchMac ComputerPCstudent record keeping
Soft Skills
organizational skillseffective communicationproblem resolutioncustomer serviceinterpersonal skillspublic relationsflexibility