Oversee the configuration and maintenance of the NetSuite ERP system, ensuring it operates efficiently and meets the organization’s requirements
Tailor the NetSuite interface to fit specific business processes, including the ability to work closely with business teams to develop dashboards, searches, reports and workflows
Manage user and technical issues between integrated systems (i.e. MS, Tax System, Credit Card Processing system)
Provide technical support to business users when needed
Identify, troubleshoot and resolve technical issues promptly
Work with various business teams to learn processes and help define, recommend and enforce those processes
Document processes, configurations, and best practices for internal knowledge sharing.

Requirements

4+ years functioning as a NetSuite Administrator
Proficiency in supporting NetSuite including Sales Orders, Fulfillments, Inventory, AR, AP and Purchasing
Familiarity with warehouse and factory environments area plus
Experience in owning a support ticket queue with focus on metrics, Fresh Service experience a plus
Ability to extend NetSuite functionality using Suite Suite Flow and Suite Talk focus to optimizations and integration purposes
Experience using Atlassian and Asana preferred

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

NetSuite ERPSuiteFlowSuiteTalkSales OrdersFulfillmentsInventoryAccounts ReceivableAccounts PayablePurchasingtechnical issue resolution

problem-solvingcommunicationcollaborationdocumentationprocess definitiontechnical supportuser managementmetrics focus